Hello,
I have recently had a few of my clients saying that their email accounts aren't working and when I've investigated by logging onto Webmail (Roundcube) it shows the following warning/error: "Server Error (OK)".
I paid server admins to look into the issue and for one instance they said that the connection hadn't been closed properly by Outlook Express for a client, however I'm pretty sure that some of the other clients it's happened to are not using Outlook Express so I don't think it's just cause by that program.
The way I've been fixing the corrupt mailboxes is to delete/rename the dovecot.index file for their email account, however I'd like to know how I can prevent this from happening.
Does anybody have any ideas?
Kind regards
Liam
I have recently had a few of my clients saying that their email accounts aren't working and when I've investigated by logging onto Webmail (Roundcube) it shows the following warning/error: "Server Error (OK)".
I paid server admins to look into the issue and for one instance they said that the connection hadn't been closed properly by Outlook Express for a client, however I'm pretty sure that some of the other clients it's happened to are not using Outlook Express so I don't think it's just cause by that program.
The way I've been fixing the corrupt mailboxes is to delete/rename the dovecot.index file for their email account, however I'd like to know how I can prevent this from happening.
Does anybody have any ideas?
Kind regards
Liam