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[mailconfigupdate] Unable to automatically update the mailer config on

Discussion in 'E-mail Discussions' started by crazyaboutlinux, Jan 7, 2011.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Hi All,

    whenever cPanel updates to the latest version we received following email

    Code:
        cPanel was unable to automatically merge your Exim configuration with the new settings that shipped 
    with the build you have installed (11.28.64-STABLE_51024) because you have a custom ACL configuration 
    which cannot be automatically configured.  
    
        To avoid any mail downtime, we thought it was best to leave 
    your previous configuration intact until the new configuration can be properly installed.  In order to 
    complete this configuration update, you will need to manually merge your configuration with the new 
    configuration settings.  Please follow the steps below to complete this update:
    
    1. Enter WHM at https://myserverip:2087/
    2. Enter the Exim Configuration Editor:
    (Service Configuration >> Exim Configuration Editor >> Advanced Configuration Editor)
    3. Notate any custom changes you have made in the ACL section.
    You may also which to make a copy of /etc/exim.conf.local
    and /etc/exim.conf.localopts as custom settings are contained in these files.
    4. Click the 'Reset ACL Config to Defaults' button.
    5. Reinstall your advanced custom settings.
    
    
    Note: Until you manually complete this update, automatic spam filtering may have been rendered inoperable to
    prevent any mail loss.  (This generally only applied is you were upgrading from cPanel 10.x)
    
    Current Config Version: 6.800000
    New Config Version: 7.900000

    we are using custom anti spam solution by RVskin
     
  2. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    whenever we clicks on Exim Configuration Editor from Main >> Service Configuration >> Exim Configuration Editor

    we are receiving above emails any idea ?
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What problem are you having with those instructions?
     
  4. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Problem is whenever i click on Exim Configuration Editor an email fired from the server each & every time that i don't want.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    I'm not sure I understand. Did you make the changes mentioned in the email and restart EXIM?


    2. Enter the Exim Configuration Editor:
    (Service Configuration >> Exim Configuration Editor >> Advanced Configuration Editor)
    3. Notate any custom changes you have made in the ACL section.
    You may also which to make a copy of /etc/exim.conf.local
    and /etc/exim.conf.localopts as custom settings are contained in these files.
    4. Click the 'Reset ACL Config to Defaults' button.
    5. Reinstall your advanced custom settings.
     
  6. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    I am not making any changes but as i click on that exim editor & an email fired from the server that's it
     
  7. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    we do have one more server where i don't receive mailconfig email even if i clicks on exim configuration editor. then what's the problem on this server ?
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Follow the instructions and satisfy cPanel. If it's asking you to update the config you must update the config.
     
  9. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    where is the instructions to follow ??
     
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Posted to this very thread twice now. Once by you and the other by me.

    The instructions are in that email as well.
     
  11. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    Hi infopro,

    thanks for the info. i will check & update.

    one more thing is it due to custom config ??
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    I believe cPanel will tell you this even if you have not touched the config, when an EXIM update is pushed out.

    It's basically telling you to "backup your stuff, time to upgrade EXIM."

    Any custom configuration you may have added is in that top box in the EXIM editor. So, copy and save that. Reset EXIM exactly as the instructions tell you. After EXIM restarts go back in and add your custom lines back in and save again.

    All set.
     
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