The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

mailer-daemon + autoresponders

Discussion in 'E-mail Discussions' started by daemoncesar, Dec 15, 2016.

  1. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    When a user sets up autoresponders, I get email from mailer-daemon all the time in my account. Can you delete this type of email?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    What's the email say, are you speaking of bounced emails?
     
  3. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    When the client sets the automatic response (Vacation)
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    My apologies, I'm still unsure what you're asking here. Could you please expand on the issue a bit more?
     
  5. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
  7. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    not working :(
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
  9. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    utf-8

    Any suggestion ?
     
    #9 daemoncesar, Dec 15, 2016
    Last edited by a moderator: Dec 15, 2016
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Are these valid emails bouncing back to you, or auto responses to spam email addresses that don't actually exist? Post one of the emails here after editing out the real domain(s), email, IP addresses to look at.
     
  11. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Valid Email ...


    Code:
    Delivered-To: myemail@gmail.com@gmail.com
    Received: by 10.140.23.75 with SMTP id 69csp1268684qgo;
            Fri, 16 Dec 2016 01:36:37 -0800 (PST)
    X-Received: by 10.157.43.122 with SMTP id f55mr1500597otd.271.1481880997517;
            Fri, 16 Dec 2016 01:36:37 -0800 (PST)
    Return-Path: <administracao@domainmycliente.com>
    Received: from zeus.myserver.net.br (zeus.myserver.net.br. [69.xx.xx.xx])
            by mx.google.com with ESMTPS id c33si3835975otb.179.2016.12.16.01.36.37
            for <myemail@gmail.com@gmail.com>
            (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
            Fri, 16 Dec 2016 01:36:37 -0800 (PST)
    Received-SPF: pass (google.com: domain of administracao@domainmycliente.com designates 69.xx.xx.xx as permitted sender) client-ip=69.xx.xx.xx;
    Authentication-Results: mx.google.com;
           dkim=pass header.i=@domainmycliente.com;
           spf=pass (google.com: domain of administracao@domainmycliente.com designates 69.xx.xx.xx as permitted sender) smtp.mailfrom=administracao@domainmycliente.com
    DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=domainmycliente.com; s=default; h=Date:Message-Id:Subject:Content-type :From:Content-Transfer-Encoding:MIME-Version:To:Sender:Reply-To:Cc:Content-ID :Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To: Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help: List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=JCzqp9Lk2LVKe4adKQ2OAX+Z3Z+/xlahHPWlj6Qfu1k=; b=UH8JDLJd1DatKKyVMRv6oksFzL UlZQGBGcL3LZ9O3q+Mz6xPjtqPhCoWAdwNBx+PWUHbTp1iwZXG0SmuqpMx0WuMHCs/jVYrDClSDoR o7xCwBvN4Ehk7BmICZvbe4qADYenkdKIfVfBAQEZ29i7K+yUZHnPUpJKECR0qd9DWcBjf3ezdukhD cO/mTPTvFgSlbB6MjDOOMCIsfJY1DUWdYg2GwYnSwOrB8vctNHozpzA7FK27b2C3YueOtq/CnPovf o8d0OtAxhHiX2ZQHVaY9LAyPF6KTrRITTyXr1veRgdqb19h1BXdiUP8rz+raffStJ0DCv1enhmv+R U2J/gk6w==;
    Received: from funerari by zeus.myserver.net.br with local (Exim 4.87) (envelope-from <administracao@domainmycliente.com>) id 1cHowO-00007s-Lr for Mailer-Daemon@zeus.myserver.net.br; Fri, 16 Dec 2016 07:36:36 -0200
    To: Mail Delivery System <Mailer-Daemon@zeus.myserver.net.br>
    X-Autorespond: Mail delivery failed: returning message to sender
    MIME-Version: 1.0
    X-Loop: Mail Delivery System <Mailer-Daemon@zeus.myserver.net.br>
    Precedence: auto_reply
    X-Precedence: auto_reply
    Content-Transfer-Encoding: 8bit
    From: "My Client" <administracao@domainmycliente.com>
    Content-type: text/plain; charset=utf-8
    Subject: E-mail fora de utilização
    Message-Id: <E1cHowO-00007s-Lr@zeus.myserver.net.br>
    Date: Fri, 16 Dec 2016 07:36:36 -0200
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - zeus.myserver.net.br
    X-AntiAbuse: Original Domain - zeus.myserver.net.br
    X-AntiAbuse: Originator/Caller UID/GID - [519 520] / [47 12]
    X-AntiAbuse: Sender Address Domain - domainmycliente.com
    X-Get-Message-Sender-Via: zeus.myserver.net.br: authenticated_id: funerari/from_h
    X-Authenticated-Sender: zeus.myserver.net.br: administracao@domainmycliente.com
    
    Olá
    Esse e-mail não está mais sendo utilizado.
    Favor enviar o e-mail para gerencia@domainmycliente.com
    
    Atte.
    
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This isn't an actual email address is it?
    Code:
    Delivered-To: myemail@gmail.com@gmail.com
     
  13. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
  14. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If you send an email of your own to your client at his email address that he has the auto responder setup on, do you get a proper auto response or no?
     
  15. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Yes. It works
     
  16. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    What are the settings for this account under the Default Address section of his cPanel, discard or forward?
     
  17. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    3 options...

    The system currently forwards mail for “root” to “mymail@gmail.com”.
    The system currently forwards mail for “cpanel” to “mymail@gmail.com”.
    The system currently forwards mail for “nobody” to “mymail@gmail.com”.


    The notification level is medium and high.

    In notification you have many options. Which one should be the autoresponder?
     
    #17 daemoncesar, Dec 16, 2016
    Last edited by a moderator: Dec 16, 2016
  18. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Those options are in WebHost Manager. In the cPanel account with the autoresponder setup, email section > Default Address. What's this set to?
     
  19. daemoncesar

    daemoncesar Active Member

    Joined:
    Aug 28, 2013
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Catch any email that is sent to an invalid email address for your domain. For more information, read the documentation.

    Managing:

    Default Address Maintenance
    Send all unrouted email for the following domain:
    Current Setting: :fail: No Such User Here
     
  20. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,618
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If you can send an email and you get an auto response properly, we can assume that's working under normal circumstances.

    Does the account have a valid email address setup under Contact Information for the account? Top right corner of the cPanel, where the user's name is shown, is a menu with a link to Contact Information.
     
Loading...

Share This Page