mailer-daemon + autoresponders

[daemoncesar]

When a user sets up autoresponders, I get email from mailer-daemon all the time in my account. Can you delete this type of email?

 

[Infopro]

What's the email say, are you speaking of bounced emails?

 

[daemoncesar]

When the client sets the automatic response (Vacation)

 

[Infopro]

My apologies, I'm still unsure what you're asking here. Could you please expand on the issue a bit more?

 

[daemoncesar]

My client sets up automatic vacation message.

This message is arriving in my mailbox (server root) through [email protected]

 

[Infopro]

Check this thread to see if it's of use:

Autoresponders producing e-mails to Mailer-Daemon

 

[daemoncesar]

not working

 

[Infopro]

Is the Auto Responder setup correctly with an email account and charset? The docs may be of some use to you:
Autoresponders - Documentation - cPanel Documentation

 

[daemoncesar]

utf-8

Any suggestion ?

 

[Infopro]

Are these valid emails bouncing back to you, or auto responses to spam email addresses that don't actually exist? Post one of the emails here after editing out the real domain(s), email, IP addresses to look at.

 

[daemoncesar]

Valid Email ...

Delivered-To: [email protected]@gmail.com
Received: by 10.140.23.75 with SMTP id 69csp1268684qgo;
        Fri, 16 Dec 2016 01:36:37 -0800 (PST)
X-Received: by 10.157.43.122 with SMTP id f55mr1500597otd.271.1481880997517;
        Fri, 16 Dec 2016 01:36:37 -0800 (PST)
Return-Path: <[email protected]>
Received: from zeus.myserver.net.br (zeus.myserver.net.br. [69.xx.xx.xx])
        by mx.google.com with ESMTPS id c33si3835975otb.179.2016.12.16.01.36.37
        for <[email protected]@gmail.com>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Fri, 16 Dec 2016 01:36:37 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 69.xx.xx.xx as permitted sender) client-ip=69.xx.xx.xx;
Authentication-Results: mx.google.com;
       dkim=pass [email protected];
       spf=pass (google.com: domain of [email protected] designates 69.xx.xx.xx as permitted sender) [email protected]
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=domainmycliente.com; s=default; h=Date:Message-Id:Subject:Content-type :From:Content-Transfer-Encoding:MIME-Version:To:Sender:Reply-To:Cc:Content-ID :Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To: Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help: List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=JCzqp9Lk2LVKe4adKQ2OAX+Z3Z+/xlahHPWlj6Qfu1k=; b=UH8JDLJd1DatKKyVMRv6oksFzL UlZQGBGcL3LZ9O3q+Mz6xPjtqPhCoWAdwNBx+PWUHbTp1iwZXG0SmuqpMx0WuMHCs/jVYrDClSDoR o7xCwBvN4Ehk7BmICZvbe4qADYenkdKIfVfBAQEZ29i7K+yUZHnPUpJKECR0qd9DWcBjf3ezdukhD cO/mTPTvFgSlbB6MjDOOMCIsfJY1DUWdYg2GwYnSwOrB8vctNHozpzA7FK27b2C3YueOtq/CnPovf o8d0OtAxhHiX2ZQHVaY9LAyPF6KTrRITTyXr1veRgdqb19h1BXdiUP8rz+raffStJ0DCv1enhmv+R U2J/gk6w==;
Received: from funerari by zeus.myserver.net.br with local (Exim 4.87) (envelope-from <[email protected]>) id 1cHowO-00007s-Lr for [email protected]; Fri, 16 Dec 2016 07:36:36 -0200
To: Mail Delivery System <[email protected]>
X-Autorespond: Mail delivery failed: returning message to sender
MIME-Version: 1.0
X-Loop: Mail Delivery System <[email protected]>
Precedence: auto_reply
X-Precedence: auto_reply
Content-Transfer-Encoding: 8bit
From: "My Client" <[email protected]>
Content-type: text/plain; charset=utf-8
Subject: E-mail fora de utilização
Message-Id: <[email protected]>
Date: Fri, 16 Dec 2016 07:36:36 -0200
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - zeus.myserver.net.br
X-AntiAbuse: Original Domain - zeus.myserver.net.br
X-AntiAbuse: Originator/Caller UID/GID - [519 520] / [47 12]
X-AntiAbuse: Sender Address Domain - domainmycliente.com
X-Get-Message-Sender-Via: zeus.myserver.net.br: authenticated_id: funerari/from_h
X-Authenticated-Sender: zeus.myserver.net.br: [email protected]

Olá
Esse e-mail não está mais sendo utilizado.
Favor enviar o e-mail para [email protected]

Atte.

 

[Infopro]

This isn't an actual email address is it?

Delivered-To: [email protected]@gmail.com

 

[daemoncesar]

Is whm's admin email.

[email protected]

 

[Infopro]

If you send an email of your own to your client at his email address that he has the auto responder setup on, do you get a proper auto response or no?

 

[daemoncesar]

Yes. It works

 

[Infopro]

What are the settings for this account under the Default Address section of his cPanel, discard or forward?

 

[daemoncesar]

3 options...

The system currently forwards mail for “root” to “mymail@gmail.com”.
The system currently forwards mail for “cpanel” to “mymail@gmail.com”.
The system currently forwards mail for “nobody” to “mymail@gmail.com”.

The notification level is medium and high.

In notification you have many options. Which one should be the autoresponder?

 

[Infopro]

3 options...

Those options are in WebHost Manager. In the cPanel account with the autoresponder setup, email section > Default Address. What's this set to?

 

[daemoncesar]

Catch any email that is sent to an invalid email address for your domain. For more information, read the documentation.

Managing:

Default Address Maintenance
Send all unrouted email for the following domain:
Current Setting: :fail: No Such User Here

 

[Infopro]

If you can send an email and you get an auto response properly, we can assume that's working under normal circumstances.

Does the account have a valid email address setup under Contact Information for the account? Top right corner of the cPanel, where the user's name is shown, is a menu with a link to Contact Information.