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mailer-daemon + autoresponders

Discussion in 'E-mail Discussion' started by daemoncesar, Dec 15, 2016.

  1. daemoncesar

    daemoncesar Well-Known Member

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    this option:

    Enter an email address to receive account notifications and password reset confirmations. Do not use an email address that your cPanel account owns.
    ---

    Was with a valid account from the same domain. Changed to ....gmail.com...
     
  2. daemoncesar

    daemoncesar Well-Known Member

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    I could not solve it ... :(
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Feel free to open a support ticket using the link in my signature so we can take a closer look and see what's happening. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  4. Sebastien Lagace

    Sebastien Lagace Registered

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    We are experiencing the same issue, what was the solution?
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Internal case CPANEL-11294 is open to address an issue where Autoresponders respond to non-delivery reports (example, Mailer-Daemon). There's no workaround available at this time, other than to try the solutions offered in threads like this:

    Autoresponders producing e-mails to Mailer-Daemon

    You can also find a corresponding feature request at:

    Ignore bouncebacks when the autoresponder is on

    I'll update this thread with more information on the status of CPANEL-11294 as it becomes available.

    Thank you.
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    To update, CPANEL-11294 is scheduled for inclusion with cPanel version 66 and should address the issue reported on this thread.

    Thank you.
     
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