The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Mailing List address returns "User Unknown"

Discussion in 'E-mail Discussions' started by That Don Guy, Dec 20, 2013.

  1. That Don Guy

    That Don Guy Registered

    Joined:
    Dec 16, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    I set up a mailing list for my new website through cPanel, but when I send something to that address, it returns with a "user unknown" error for the mailing list address. I tried adding the address as a separate E-mail account, but was told that I could not as the address conflicted with the mailing list address (so cPanel knows that the mailing list exists).

    Is there some setting that I am missing? Is the problem on the website host's end? Unfortunately, I have no shell access, so I can't dig too deeply into this.
     
  2. That Don Guy

    That Don Guy Registered

    Joined:
    Dec 16, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Never mind - it was a DNS problem (the account name was transferred from someone else, and it was still using the old mail server address in its MX entry.)
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page