Mailing List is not working

crazyaboutlinux

Well-Known Member
Nov 3, 2007
939
1
66
there was a problem in Mailing List on our server, It was NOT working, So I'd post a ticket to our DC & they had ran a script that fixes various mail issue but the problem was not solved. thus our DC has opened a "cPanel Ticket"

after some time our DC reported us. that "cPanel support found some permissions issues within the mailman folder, which they've repaired. Let me know if the mailing list is working now."

And i checked & found that problem is solved.

now i wanted to know how cPanel support found some permission issue ?? is there any tricks ??

What the mailman permission should be ?
 

sirdopes

Well-Known Member
PartnerNOC
Sep 25, 2007
141
0
66
Mailman has a script built-in to check the permissions. It is located at:

/usr/local/cpanel/3rdparty/mailman/bin/check_perms


From the manpage:

NAME
check_perms - Check permissions of Mailman's files

SYNOPSIS
check_perms [-f] [-v] [-h]

OPTIONS
-f Fix any problems found (when run as root)

-v Be verbose

DESCRIPTION
With no arguments, just check and report all the files that have bogus
permissions or group ownership.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
there was a problem in Mailing List on our server, It was NOT working, So I'd post a ticket to our DC & they had ran a script that fixes various mail issue but the problem was not solved. thus our DC has opened a "cPanel Ticket"

after some time our DC reported us. that "cPanel support found some permissions issues within the mailman folder, which they've repaired. Let me know if the mailing list is working now."

And i checked & found that problem is solved.

now i wanted to know how cPanel support found some permission issue ?? is there any tricks ??

What the mailman permission should be ?
Please check the Mailman logs to determine how to proceed with investigation; they are located in the following directory path:
Code:
/usr/local/cpanel/3rdparty/mailman/logs/
 

imagic

Well-Known Member
Verifed Vendor
Jan 16, 2003
156
0
166
For what it's worth, we had this same problem and our solution was that qrunner was not running.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
What the mailman permission should be ?
There are numerous different permissions involved; the question is too broad to be able to answer in an understandable fashion.

Please first check the Mailman logs to determine what, if anything, may be occurring as mentioned in this post.