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Mailing list Moderates Outlook Email

Discussion in 'E-mail Discussion' started by Braccio, Jun 6, 2018.

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  1. Braccio

    Braccio Registered

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    Hello...

    Im new user in cPanel and I have a problem.


    Mailing list...Well...I will try explain.

    I create a mailing list, I add 2 members. I set a member how sender (not mod) and the other how "mod".


    If the member "sender" in the case, send a email by webmail, the email is sent normaly. But if he send by Outlook, the email dont sent, it must be approved for moderation. How fix this?


    Sorry my bad english. Tks all!
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @Braccio

    I'm not sure what would cause the behaviour you're noticing but can you check the log files for mailman at
    Code:
    /usr/local/cpanel/3rdparty/mailman/logs
    and let me know if there's anything related to the transaction when he sends from Outlook or rather when it's getting moderated


    Thanks!
     
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  3. Braccio

    Braccio Registered

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    Lauren,

    The group name is tdc13@example.com.br. The Silvia is a member not mod. She sent a email by Outlook. Then I see the Posting Held for Approval...


    Posting Held for Approval
    From: silvia.helena@example.com.br
    Subject: teste
    Reason: Message has implicit destination

    But, if she sent by Webmail, the mail send normaly.
     
    #3 Braccio, Jun 6, 2018
    Last edited by a moderator: Jun 6, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst
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  5. Braccio

    Braccio Registered

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  6. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @Braccio


    I'm really happy to hear that I was able to help get this issue resolved for you.

    Thanks!
     
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