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Mailing List Moderation Request Link Broken

Discussion in 'E-mail Discussion' started by d_noizeshakerz, May 17, 2019.

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  1. d_noizeshakerz

    d_noizeshakerz Member

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    Hello guys,

    I need some help here with the moderation link in mailman not working. So the thing is my client has separated web and email server. So it makes sense that the URL in the mailman emails aren't working as it uses the root domain which pointed elsewhere.

    My question is, how can I change the domain in the to use i.e subdomain that actually pointed to his email server?

    Example:
    Code:
    =====
    Subject: 69 Eat moderator request(s) waiting
    
    "The [email protected] mailing list has 69 request(s) waiting for your consideration at:
    
    http://domain.com/mailman/admindb/eat_domain.com.my
    
    Please attend to this at your earliest convenience. This notice of pending requests, if any, will be sent out daily."
    
    
    =====
    

    So basically, this URL is broken, because the root domain pointed elsewhere:
    domain.com.my/mailman/admindb/eat_domain.com.my

    Any help would be much appreciated.
     
    #1 d_noizeshakerz, May 17, 2019
    Last edited by a moderator: May 17, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    I'm not entirely sure that the mailman notifications to admins can be changed - I did a quick grep for some of the text in the notice in /usr/local/cpanel/3rdparty/mailman/ but came back with no results

    If your user accesses cPanel with the hostname then goes to Mail>>MailingLists -> Manage -> Tend to Pending Moderator requests it should work
     
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  3. d_noizeshakerz

    d_noizeshakerz Member

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    Hi Lauren,

    Thanks for replying. Yes, it is do-able via the Cpanel. But they have lots of lists and these moderator request emails. I tried changing the domain to i.e a subdomain.com/mailman/admindb/eat_domain.com.my
    manually when accessing it, but I am getting the following error. Any idea?

    Code:
    [Sat May 18 02:04:26.021876 2019] [cgi:error] [pid 4527] [client 14.192.212.212:1767] AH01215: User mismatch error. Should have started with EUID set to mailman: /usr/local/cpanel/3rdparty/mailman/cgi-bin/admindb
    [Sat May 18 02:04:26.021960 2019] [cgi:error] [pid 4527] [client 14.192.212.212:1767] AH01215: : /usr/local/cpanel/3rdparty/mailman/cgi-bin/admindb
    [Sat May 18 02:04:26.022000 2019] [cgi:error] [pid 4527] [client 14.192.212.212:1767] End of script output before headers: admindb
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @d_noizeshakerz


    Can you try enabling the following:

    WHM>>Server Configuration>>Tweak Settings ->

     
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  5. d_noizeshakerz

    d_noizeshakerz Member

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    Hi Lauren!

    Appreciate your reply. That option looks promising! But unfortunately, it doesn't work as the 'mail' subdomain loads the public_html folder.

    Checking on the Apache conf, the 'mail' subdomain is mapped to the public_html folder, so the 'mail' subdomain works correctly, just the mailman URL returns the 404 page of the website

    Do the mail subdomain mapped to the public_html folder by default?
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @d_noizeshakerz


    That should be fine actually. Are you testing with the full mailman URL?

    Code:
    http://mail.mydomain.tld/mailman/admin/listname_mydomain.tld/
    or just for the list of lists for that domain:

    Code:
    http://mail.mydomain.tld/mailman/admin
    I also confirmed that the links included in the notice emails all include the mail. prefix to the mailman list URL as well.
     
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