mailips always disappear?

[burgerkill]

hello

why my setup of /etc/mailips always disappear?
please advice about this, because my special user always get blocking outgoing email if /etc/mailips disappear

thx

 

[cPanelMichael]

Hello

Please check the following option under the "Domains and IPs" tab in "WHM Home » Service Configuration » Exim Configuration Manager":

"Send mail from account’s dedicated IP address"

You will need to disable this option if you want to manually manage the /etc/mailips file.

Thank you.

 

[burgerkill]

Dear Michael,

thanks for reply,
the option that you say has disabled by default but nothing change, the /etc/mailips has disappear again

I have add command:
[Removed - setting /etc/mailips to immutable can result in several problems, including failed account creation attempts]

but no effect again, my account is vps with CentOS release 6.4 (Final)

please advice

 

[cPanelMichael]

Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.