mailips always disappear?

burgerkill

Member
Nov 14, 2012
6
0
1
cPanel Access Level
Root Administrator
hello

why my setup of /etc/mailips always disappear?
please advice about this, because my special user always get blocking outgoing email if /etc/mailips disappear

thx
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Please check the following option under the "Domains and IPs" tab in "WHM Home » Service Configuration » Exim Configuration Manager":

"Send mail from account’s dedicated IP address"

You will need to disable this option if you want to manually manage the /etc/mailips file.

Thank you.
 

burgerkill

Member
Nov 14, 2012
6
0
1
cPanel Access Level
Root Administrator
Dear Michael,

thanks for reply,
the option that you say has disabled by default but nothing change, the /etc/mailips has disappear again

I have add command:
[Removed - setting /etc/mailips to immutable can result in several problems, including failed account creation attempts]

but no effect again, my account is vps with CentOS release 6.4 (Final)

please advice
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.