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mailloopprotect full [case 61916]

Discussion in 'E-mail Discussions' started by Finkinstein, Oct 8, 2012.

  1. Finkinstein

    Finkinstein Well-Known Member

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    Tried searching for similar issues but not had much luck.

    A client is getting this error message bounced back, when cpanel tries to process an autoresponder:

    [2012-10-04 17:55:20 +0100] warn [Cpanel::SafeDir::MK] mkdir /home/xxxx/.cpanel/mailloopprotect/xxxx@yahoo.com failed: Too many links at /usr/local/cpanel/Cpanel/SafeDir/MK.pm line 156
    Cpanel::SafeDir::MK::safemkdir('/home/xxxx/.cpanel/mailloopprotect/xxxx@yahoo.com', 0700) called at /usr/local/cpanel/Cpanel/MailLoopProtect.pm line 46

    There are a LOT of folders under /home/xxxx/.cpanel/mailloopprotect, I'm guessing its hit the maximum number for any folder under ext3.

    My question is, how do we get around this? I can clear files of a certain age and empty directories under mailloopprotect but the client would rather people didn't get the autoresponder twice.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    This would be caused by too many files or directories within that one. You can check this by issuing the following:

    Code:
    cd /home/xxxx/.cpanel/mailloopprotect/
    ls -al | wc -l
    ext3 only allows 32,000 directories in a single directory. While the customer may not wish it to be cleared, this is the only way that the auto responder will work again.

    Thanks!
     
  3. minotauro

    minotauro Well-Known Member

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    CpanelTristan?

    Can I remove all data on directoru /home/USER/.cpanel/mailloopprotect?

    Thank you,
    Minotauro.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    Yes, you could remove the files in that directory so that it won't keep exceeding the space. Please do not delete the directory itself but only the contents.

    Thanks!
     
  5. minotauro

    minotauro Well-Known Member

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    Ok, thank you! :D

    Minotauro.
     
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