mailloopprotect full [case 61916]

Finkinstein

Well-Known Member
Mar 21, 2003
131
0
166
Tried searching for similar issues but not had much luck.

A client is getting this error message bounced back, when cpanel tries to process an autoresponder:

[2012-10-04 17:55:20 +0100] warn [Cpanel::SafeDir::MK] mkdir /home/xxxx/.cpanel/mailloopprotect/[email protected] failed: Too many links at /usr/local/cpanel/Cpanel/SafeDir/MK.pm line 156
Cpanel::SafeDir::MK::safemkdir('/home/xxxx/.cpanel/mailloopprotect/[email protected]', 0700) called at /usr/local/cpanel/Cpanel/MailLoopProtect.pm line 46

There are a LOT of folders under /home/xxxx/.cpanel/mailloopprotect, I'm guessing its hit the maximum number for any folder under ext3.

My question is, how do we get around this? I can clear files of a certain age and empty directories under mailloopprotect but the client would rather people didn't get the autoresponder twice.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

This would be caused by too many files or directories within that one. You can check this by issuing the following:

Code:
cd /home/xxxx/.cpanel/mailloopprotect/
ls -al | wc -l
ext3 only allows 32,000 directories in a single directory. While the customer may not wish it to be cleared, this is the only way that the auto responder will work again.

Thanks!
 

minotauro

Well-Known Member
Jan 19, 2004
89
0
156
Hello,

This would be caused by too many files or directories within that one. You can check this by issuing the following:

Code:
cd /home/xxxx/.cpanel/mailloopprotect/
ls -al | wc -l
ext3 only allows 32,000 directories in a single directory. While the customer may not wish it to be cleared, this is the only way that the auto responder will work again.

Thanks!
CpanelTristan?

Can I remove all data on directoru /home/USER/.cpanel/mailloopprotect?

Thank you,
Minotauro.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

Yes, you could remove the files in that directory so that it won't keep exceeding the space. Please do not delete the directory itself but only the contents.

Thanks!