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Mailman broken?

Discussion in 'E-mail Discussion' started by erick_paper, Aug 28, 2008.

  1. erick_paper

    erick_paper Well-Known Member

    Apr 19, 2005
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    Hi. Not sure what happened when but I'm seeing errors subscribing people on mailman. It times out and gives me 500. We haven't changed anything!

    From Apache logs:

    Is anyone else seeing this?
  2. cPanelPaulT

    cPanelPaulT Member Staff Member

    Aug 12, 2010
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    This issue is caused by a stale lock file in /usr/local/cpanel/3rdparty/mailman/locks. What happens is the mailman admin process sits in a loop waiting for the existing lock file to be removed, then times out. When that happens you'll see this error in /usr/local/apache/logs/error_log:

    Timeout waiting for output from CGI script /usr/local/cpanel/3rdparty/mailman/cgi-bin/admin

    The solution is simply to remove the lock files for that particular list and then the mailman admin page will let you right in.
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