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Mailman delegation

Discussion in 'E-mail Discussions' started by JanKrohn, Dec 16, 2013.

  1. JanKrohn

    JanKrohn Active Member

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    Hi,

    I've just discovered the new delegation feature, which would come in handy for me.
    However, in the webmail interface, I can't seem to find the link to the mailing list administration.

    Do I need to configure anything else besides delegation to enable the feature?

    Jan
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, you must delegate access to the mailing list to an email account first via:

    "cPanel >> Mail >> Mailing Lists"

    You will see a "Delegation" option next to the specific mailing list under "Current Lists". Make one of your available users a "List Administrator", and when that user access Webmail, the option below the webmail selection, and to the far right after logging in, will state "Mailing Lists".

    mailing-lists-webmail.png

    Thank you.
     
  3. JanKrohn

    JanKrohn Active Member

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    Right, that's exactly what I've done. Mailing lists are still not available in webmail.

    Unbenannt.PNG
    Unbenannt.PNG
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Do you have root access to this system? If so, please open a support ticket using the link in my signature so we can take a closer look. Otherwise, please contact your web hosting provider so they can investigate why the link to the mailing list is not available.

    Thank you.
     
  5. JanKrohn

    JanKrohn Active Member

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    Thanks,

    I've just created the ticket.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you let us know the ticket number? Or, was the ticket opened with your hosting provider?

    Thank you.
     
  7. JanKrohn

    JanKrohn Active Member

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    Sure. Ticket number is 4424657.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, we were unable to reproduce the issue with test email accounts, and we are now awaiting further login details from the user.

    Thank you.
     
  9. Goddard

    Goddard Member

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    I'm having a similar issue.
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket and let us know the ticket number here?

    Thank you.
     
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