Mailman delegation

[JanKrohn]

Hi,

I've just discovered the new delegation feature, which would come in handy for me.
However, in the webmail interface, I can't seem to find the link to the mailing list administration.

Do I need to configure anything else besides delegation to enable the feature?

Jan

 

[cPanelMichael]

Hello

Yes, you must delegate access to the mailing list to an email account first via:

"cPanel >> Mail >> Mailing Lists"

You will see a "Delegation" option next to the specific mailing list under "Current Lists". Make one of your available users a "List Administrator", and when that user access Webmail, the option below the webmail selection, and to the far right after logging in, will state "Mailing Lists".



Thank you.

 

[JanKrohn]

Right, that's exactly what I've done. Mailing lists are still not available in webmail.

 

[cPanelMichael]

Do you have root access to this system? If so, please open a support ticket using the link in my signature so we can take a closer look. Otherwise, please contact your web hosting provider so they can investigate why the link to the mailing list is not available.

Thank you.

 

[JanKrohn]

Thanks,

I've just created the ticket.

 

[cPanelMichael]

Thanks,

I've just created the ticket.

Could you let us know the ticket number? Or, was the ticket opened with your hosting provider?

Thank you.

 

[JanKrohn]

Sure. Ticket number is 4424657.

 

[cPanelMichael]

To update, we were unable to reproduce the issue with test email accounts, and we are now awaiting further login details from the user.

Thank you.

 

[Goddard]

I'm having a similar issue.

 

[cPanelMichael]

I'm having a similar issue.

Could you open a support ticket and let us know the ticket number here?

Thank you.