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Mailman does not send mail to the list

Discussion in 'E-mail Discussions' started by tarmo, May 25, 2006.

  1. tarmo

    tarmo Member

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    Hello,

    it started 2 days ago.
    mailman will accept the mails but do not forward them to list member (no errors on exim logs). I tried everything. Mailman reinstall, restarted all services but nothing.

    Exim 4.52 / WHM 10.8.0 cPanel 10.8.2-R115.

    And there are core.* (numbers) in /usr/local/cpanel/3rdparty/mailman folder.

    What else I can do?

    EDIT:
    Sorry.
    OS is Trustix, I downloaded the lates python 2.4.3. Installed, but python -V shows the old python Python 2.2.3!

    Core include something like this:
    "ii{ż˙æi686/usr/local/bin/python2.4/usr/local/cpanel/3rdparty/mailman/bin/qrunner--runner=OutgoingRunner:0:1-sPASS=CPANEL=activeSSL_PROTOCOL_VERSION=3
    HOST=www.econet.ee:2087LC_ALL=CNEWWHMUPDATE=1USER=rootHTTPS=onSUBID=PATH=/sbin:/bin:/usr/bin:/usr/sbin:/sbin:/usr/sbin:/usr/bin:/bin:/usr/local/bin:
    /usr/local/bin:/sbin:/usr/sbin:/usr/bin:/bin:/usr/local/bin:/usr/local/binPWD=/WHM50=10.8.0LANG=CUPLINK=SHLVL=1HOME=/root
    LD_ASSUME_KERNEL=2.4.1NOWHOSTMRRES=NONOBADQUERY_STRING=CPRSYNCSERVER=layer2.cpanel.netCPBUILD=CURRENTREQUEST_METHOD=
    GET_=/usr/bin/perlSCPHTTPUPDATESERVER=httpupdate.cpanel.net/usr/local/bin/python2.4root@ns3 [/usr/local/cpanel/3rdparty/mailman]#"

    I will try upcp --force.
    If I want to downgrade (right now I tried EDGE, before I always had CURRENT tree (and 2 day before I updates the cpanel)) is just choose Stable tree and update with --force?
     
    #1 tarmo, May 25, 2006
    Last edited: May 25, 2006
  2. chirpy

    chirpy Well-Known Member

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    Well, the core files are core dumps of the terminating processes - i.e. the application is crashing. You either need to find out how to read the core dumps (no mean feat) or try another approach:

    1. You didn't mention your OS, but make sure it is up to date, especially python

    2. Try a /scripts/upcp --force

    If that doesn't help, you'll probably have to log a ticket with cPanel through your license provider to get help tracking down what's wrong.
     
  3. tarmo

    tarmo Member

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    I still have this problem. I have tried everything (I think). Upgraded to Edge version, New Pyhton install + patch, reinstalled mailman. But nothing. And I still see core.* files under mailman folder (they will come after i run /scripts/pyhtonup).

    System default is 2.2 version, but I can see that 2.4 version of Python is also there and it is working.

    Any ideas? Soon I must deliver those emails manually by foot :) if I cannot fix this.

    Tarmo

    Edit:

    I also found this:
    http://bugzilla.cpanel.net/show_bug.cgi?id=4166 someone has the same problem, but no answer yet :(
     
    #3 tarmo, May 29, 2006
    Last edited: May 29, 2006
  4. point

    point Member

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    I am having the same issue. OS is trustix as well, but I'm using STABLE

    this message is repeated 10 times each time the qrunner service is restarted (/usr/local/cpanel/3rdparty/mailman/logs/qrunner):

    May 30 11:33:13 2006 (19576) OutgoingRunner qrunner started.
    May 30 11:33:14 2006 (19570) Master qrunner detected subprocess exit
    (pid: 19576, sig: 11, sts: None, class: OutgoingRunner, slice: 1/1) [restarting]

    removing all files in /usr/local/cpanel/3rdparty/mailman/qfiles/out and restarting the qrunner service allows it to start without crashing immediately however the next time it run's it crashes again.

    I tried to add this information to the bug but it wouldn't let me update it
     
    #4 point, May 30, 2006
    Last edited: May 30, 2006
  5. point

    point Member

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    found this from http://forums.cpanel.net/showthread.php?t=52822&page=2


    wget http://layer1.cpanel.net/Python-2.4.3.tar.bz2

    tar jxf Python-2.4.3.tar.bz2

    cd Python-2.4.3

    ./configure --prefix=/usr/local --with-cxx=/usr/bin/c++

    make

    make install

    make clean

    wget -O /usr/local/cpanel/bin/mailman-install http://httpupdate.cpanel.net/cpanelsync/EDGE/bin/mailman-install

    wget -O /usr/local/cpanel/src/3rdparty/gpl/patches/mailman-2.1.7.cpanel.patch http://httpupdate.cpanel.net/cpanelsync/EDGE/src/3rdparty/gpl/patches/mailman-2.1.7.cpanel.patch

    /scripts/reinstallmailman

    /usr/local/cpanel/bin/convertmailman2



    It seems to be working for me...

    [EDIT] Nope, still not working.

    I've tried changing to CURRENT and doing upcp --force... and tried RELEASE and upcp --force... same results
     
    #5 point, May 30, 2006
    Last edited: May 30, 2006
  6. Polidoor

    Polidoor Member

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    Have the same problems also Trustix OS , we tried everything found about Mailman on this board nothing works :(
     
  7. tarmo

    tarmo Member

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    Very good at least I am not alone :) I have the same error. I have tried to update the python about 3 days, but still nothing. I try to add new case to bugzilla, maybe they can help us.

    Edit:

    I added the bugzilla:

    http://bugzilla.cpanel.net/show_bug.cgi?id=4242
     
    #7 tarmo, May 31, 2006
    Last edited: May 31, 2006
  8. Polidoor

    Polidoor Member

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  9. tarmo

    tarmo Member

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    I think the problem is with Mailman not Python? qrunner is mailman service. Or?
     
  10. point

    point Member

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    well I've had a ticket open for days now, still marked unassigned... does anyone even read them?

    I've tried reinstalling mailman and python and verifying the binaries...

    mailman is a collection of python scripts (it's like perl). the qrunner is executed from python. python is dumping core when the qrunner is run.

    there are bugs in python which can cause it to crash.

    What we have here is an incompatability between the version of python that the update pushed down to us, and the version of mailman the update pushed to us.

    the mailman we have is patched to work with cpanel, so I wouldn't try changing versions of mailman.

    we could try different versions of python tho.
     
  11. tarmo

    tarmo Member

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    To who we must call? If the lists doesn't work then no emails and no money.
    Cpanel support where are you, we need your HELP.
     
  12. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    cPanel support is where it always is - you have to log a ticket with them through your cPanel license provider.
     
  13. tarmo

    tarmo Member

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    http://bugzilla.cpanel.net/show_bug.cgi?id=4242 - this one doesn't help me? This is a first time I have problems with Cpanel and I do not know what I should do.
     
  14. point

    point Member

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    The best place to start is by opening a ticket thru your whm panel. It's found under Support -> Support Center -> Contact Cpanel

    This may not be the correct way to open a ticket for everyone (depends on who provides your cpanel licensing?) but it worked for me (I pay for mine directly)

    My ticket looks to be resolved. Tho I'm a little unsure of the method, the results seem to be satisfactory.

    The cpanel rep changed mailman's qrunner to run from python2.2 (the rpm installed one) rather than 2.4 (the cpanel installed one) and the out queue is trying to catch up as I type this.

    Good luck. I'll be keeping an eye on it for some time (and this thread)
     
  15. pizzaman

    pizzaman Well-Known Member
    PartnerNOC

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    Exact same problem. cPanel support helps fix it. Here's how.

    I havn't tried if this will survive the next cPanel update.

    Good luck.
     
  16. tarmo

    tarmo Member

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    Cpanel fixed my problem to.
    "I've rebuilt mailman on your server against python 2.2."

    And now my lists are working.
     
  17. PDW

    PDW Well-Known Member

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    Just doing

    /scripts/reinstallmailman

    /usr/local/cpanel/bin/convertmailman2

    This worked fine for me
     
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