The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

mailman is showing as Forbidden

Discussion in 'E-mail Discussions' started by SupermanInNY, Nov 18, 2004.

  1. SupermanInNY

    SupermanInNY Well-Known Member

    Joined:
    Jul 19, 2003
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    16
    Hi Y'all,

    I'm using:

    WHM 9.9.7 cPanel 9.9.8-S6
    RedHat 9 i686 - WHM X v3.1.0

    I have a user who wanted to use mailman mailing lists.

    He created a mailing list with a password and assigned it to the domain.

    He then clicked on the Add Mailing list and the list was created.
    He clicked the Back button and the list is now showing.
    Sounds great.. well.. not really:

    When clicking on the EDIT button he gets the following error:

    Forbidden
    You don't have permission to access /mailman/admin/mailinglistname_domain.com on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


    --------------------------------------------------------------------------------

    Apache/1.3.33 Server at mail.domain.com Port 80


    Has anyone encountered this before?
    I tried to fix that by:
    /scripts/reinstallmailman

    That ran,. but didn't fix the problem

    Any suggestions?

    -Alon.
     
  2. casey

    casey Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    2,303
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    If there is trouble, it will find me
    Did you check the permissions on the list? Are they just like the permissions on other lists?
    (should be mailman:mailman)
     
    #2 casey, Nov 18, 2004
    Last edited: Nov 18, 2004
  3. SupermanInNY

    SupermanInNY Well-Known Member

    Joined:
    Jul 19, 2003
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    16


    drwxrwsr-x 2 mailman mailman 4096 Nov 19 09:00 mailman
    drwxrwsr-x 2 mailman mailman 4096 Nov 19 09:00 domain_domain.com

    $:>/usr/local/cpanel/3rdparty/mailman/lists => cd domain_domain.com/

    $:>/usr/local/cpanel/3rdparty/mailman/lists/domain_domain.com => ll
    total 12
    -rw-rw---- 1 mailman mailman 3347 Nov 19 09:00 config.pck
    -rw-rw---- 1 mailman mailman 3347 Nov 19 01:36 config.pck.last
    -rw-rw-r-- 1 mailman mailman 22 Nov 19 01:36 request.pck

    Does that answer the question?

    -Alon.
     
  4. casey

    casey Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    2,303
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    If there is trouble, it will find me
    Yeah, that was the first step. Too bad that wasn't it. Now we have to keep looking...
    Just another quick thought: Are you sure he's using his domain name to log in to cpanel? Or is he using the servername or ip address? I bet that might have an effect on it, too. Make sure he's logging in with http://www.domain.com/cpanel
     
    #4 casey, Nov 19, 2004
    Last edited: Nov 19, 2004
  5. SupermanInNY

    SupermanInNY Well-Known Member

    Joined:
    Jul 19, 2003
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    16

    I tried to create that on my own domain.
    The way I'm doing it is by login to the cpanel as a regular user,..

    then I go to the Mail-->Mailing Lists--> Edit (on the relevant line).
    Then I get the Forbidden page.

    So I think I'm following your instructions? am I missing something?

    -Alon.
     
  6. casey

    casey Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    2,303
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    If there is trouble, it will find me
    In that case I think there's something wrong with your mailman install. Try /scripts/fixmailman and then do /scripts/reinstallmailman again.
     
  7. SupermanInNY

    SupermanInNY Well-Known Member

    Joined:
    Jul 19, 2003
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    16

    Nada. :(
    I ran both scripts again (I ran them before, just forgot to mention it, but what the heck.. I just ran them again).
    I still get the same Prohibited page.


    And just to clarify.. when running ps fax I always see it running:

    30001 ? S 0:00 /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/mailmanctl -s start
    30002 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=ArchRunner:0:1 -s
    30003 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=BounceRunner:0:1 -s
    30004 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=CommandRunner:0:1 -s
    30005 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s
    30006 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=NewsRunner:0:1 -s
    30007 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s
    30008 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=VirginRunner:0:1 -s
    30009 ? S 0:00 \_ /usr/bin/python2 /usr/local/cpanel/3rdparty/mailman/bin/qrunner --runner=RetryRunner:0:1 -s



    That has been running in the ps fax since day one.


    Should I up it to cPanel?

    -Alon.
     
  8. casey

    casey Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    2,303
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    If there is trouble, it will find me
    Yeah, I'd say so. Since it's a permissions problem I can't think of anything else. The first thought would be the files themselves, then the second thought would be how they were being accessed. If both are correct then something strange is going on.
     
Loading...

Share This Page