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Mailman list for subdomain issues

Discussion in 'E-mail Discussions' started by Lik, Jul 12, 2010.

  1. Lik

    Lik Member
    PartnerNOC

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    The following feature "cPanel > Mail > Mailing Lists" correctly works for account`s main domain, but I'd like to set it up for SUB-domains, and that's where I can't get it to work properly. It seems that for SUB-domains, links sent out from mailman, are broken.

    For example, I`ve created: list1@abc.maindomain.com, added a member to the list and received the following welcome email:

    Code:
    Welcome to the List1@abc.maindomain.com mailing list!
    
    To post to this list, send your email to:
    
    list1@abc.maindomain.com
    
    General information about the mailing list is at:
    
    http://mail.abc.maindomain.com/mailman/listinfo/list1_abc.maindomain.com
    
    If you ever want to unsubscribe or change your options (eg, switch to
    or from digest mode, change your password, etc.), visit your
    subscription page at:
    
    http://mail.abc.maindomain.com/mailman/options/list1_abc.maindomain.com/testuser%40maindomain.com
    
    
    You can also make such adjustments via email by sending a message to:
    
    List1-request@abc.maindomain.com
    
    with the word `help' in the subject or body (don't include the
    quotes), and you will get back a message with instructions.
    
    You must know your password to change your options (including changing
    the password, itself) or to unsubscribe. It is:
    
    password
    
    Normally, Mailman will remind you of your abc.maindomain.com mailing
    list passwords once every month, although you can disable this if you
    prefer. This reminder will also include instructions on how to
    unsubscribe or change your account options. There is also a button on
    your options page that will email your current password to you.
    Both of the above links are broken, i.e.:
    http://mail.abc.maindomain.com/mailman/listinfo/list1_abc.maindomain.com
    http://mail.abc.maindomain.com/mailman/options/list1_abc.maindomain.com/terry@maindomain.com
    And all the other links I've seen emailed out, whether they be to the moderator or the member, are also broken.

    Looks like the issue is connected with missed sub-sub domain entry "mail.abc.maindomain.com". I have created it manually and subdomain mailing list functionality was partially restored.

    Here's a (slightly) different way to see the problem. When I go to cPanel > Mail > Mailing Lists, and click on "Modify" next to the list1@abc.maindomain.com list, it takes me here:
    http://mail.maindomain.com/mailman/admin/list1_abc.maindomain.com
    From there, there's a link at the bottom of the page called "Overview of all abc.maindomain.com mailing lists", and it still takes me here:
    http://mail.maindomain.com/mailman/listinfo
    which is not an overview of abc.maindomain.com lists.

    It looks only like buggy cPanel realization, because all the Mailman stuff (configuration files, email aliases and forwarders) are correctly set.

    So the workaround is to manually input "correct" URLs, like:
    http://mail.abc.maindomain.com/mailman/admin/list1_abc.maindomain.com

    Do cPanel developers plan to add full-featured support of mailing lists for subdomains (i mean creation of proper subdomain entry and cPanel interface link correction)?
    Thanks in advance.
     
  2. Lik

    Lik Member
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    Mailman list for subdomain issues (case id 42592)

    The following resolution and the core reason were found and confirmed by the cPanel developers:
     
  3. linux77

    linux77 Member

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    Re: Mailman list for subdomain issues (case id 42592)

    Was the issue ever resolved? Please provide a link.

    Thanks so much!
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    The internal case (42592) was opened but has no timeline for resolution. If you would like any further details, you are welcome to open up a ticket and cite this forum post to link the ticket to the internal case for updates.
     
  5. redtomaka

    redtomaka Registered

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    Hi Lik,
    an automatic workaround that you can propose even to less tech-savvy users, without requiring root access to the hosting server is the following:
    within Cpanel domains-> subdomain option, create a sub domain such as mail.abc.maindomain.com
    within Cpanel domains -> redirection, create a redirection from mail.abc.maindomain.com pointing to mail.maindomain.com with the wildcard option active.
    Allow some time for the DNS to converge and you won't have to edit any URLs anymore in mailman.
    It's not fancy, but it works.

    kind regards
    Redtomaka
     
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