Mailman problem (error 500 in web interface)

[Alex Kovacic]

My clients were reporting "bug in mailman" problem, so after googling that i tried to apply these fixes that i found here:
Bug in Mailman version 2.1.11.cp3

/usr/local/cpanel/3rdparty/bin/check_db
/usr/local/cpanel/3rdparty/bin/check_perms
/usr/local/cpanel/3rdparty/mailman/bin/check_perms -f
/usr/local/cpanel/scripts/fixmailman
/scripts/reinstallmailman
chmod 02775 -R /usr/local/cpanel/3rdparty/mailman/

and after that, the problem changed to 500 server error... so I prob just made it worse...

Looking around for the error logs i found this:

[Fri Jan 13 15:45:56.004563 2017] [cgi:error] [pid 9529] [client xx.xx.xx.xx:64317] AH01215: User mismatch error. Should have started with EUID set to mailman: /usr/local/cp$
[Fri Jan 13 15:45:56.004594 2017] [cgi:error] [pid 9529] [client xx.xx.xx.xx:64317] AH01215: : /usr/local/cpanel/3rdparty/mailman/cgi-bin/admindb
[Fri Jan 13 15:45:56.004603 2017] [cgi:error] [pid 9529] [client xx.xx.xx.xx:64317] End of script output before headers: admindb

(xx.xx.xx.xx to hide my ip)

Any ideas?

 

[hicom]

Are you running PHP as mod_ruid2 ? If so, then that is likely the problem. MailMan is only accessible from within cPanel interface when running as mod_ruid2

 

[Alex Kovacic]

This is by easyapache4 profile (mod_ruid2 is present)

Current Profile
The currently installed packages on the server.

Apache 2.4
config
config-runtime
mod_bwlimited
mod_cgi
mod_deflate
mod_expires
mod_headers
mod_mpm_prefork
mod_proxy
mod_proxy_fcgi
mod_proxy_http
mod_ruid2
mod_security2
mod_ssl
mod_unique_id
tools

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.