trywahyudhi

Registered
Sep 20, 2018
1
0
1
JAKARTA
cPanel Access Level
Root Administrator
Got an alert that mailman failed. Logged into whm > restart services and got this result, several times:

Code:
# systemctl status mailman.service
● mailman.service - mailman services
   Loaded: loaded (/etc/systemd/system/mailman.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Fri 2018-09-21 10:45:11 WIB; 4min 25s ago
  Process: 26038 ExecStart=/usr/local/cpanel/scripts/restartsrv_mailman --no-verbose --notconfigured-ok (code=exited, status=0/SUCCESS)
 Main PID: 26044 (code=exited, status=1/FAILURE)

Sep 21 10:45:10 whm systemd[1]: Starting mailman services...
Sep 21 10:45:10 whm restartsrv_mailman[26038]: Starting Mailman's master qrunner.
Sep 21 10:45:10 whm systemd[1]: PID file /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid not readable (yet?) after start.
Sep 21 10:45:10 whm systemd[1]: Started mailman services.
Sep 21 10:45:11 whm systemd[1]: mailman.service: main process exited, code=exited, status=1/FAILURE
Sep 21 10:45:11 whm systemd[1]: Unit mailman.service entered failed state.
Sep 21 10:45:11 whm systemd[1]: mailman.service failed.

Waiting for “mailman” to start ………Waiting for mailman,qrunner to shutdown ... not running.
…failed.

Cpanel::Exception::Services::StartError
Service Status

Service Error
        (XID 7ukn7k) The “mailman” service failed to start.

Startup Log
        Sep 21 11:07:51 whm systemd[1]: Starting mailman services...
        Sep 21 11:07:51 whm restartsrv_mailman[32133]: Starting Mailman's master qrunner.
        Sep 21 11:07:51 whm systemd[1]: PID file /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid not readable (yet?) after start.
        Sep 21 11:07:52 whm systemd[1]: Started mailman services.
        Sep 21 11:07:52 whm systemd[1]: mailman.service: main process exited, code=exited, status=1/FAILURE
        Sep 21 11:07:52 whm systemd[1]: Unit mailman.service entered failed state.
        Sep 21 11:07:52 whm systemd[1]: mailman.service failed.

mailman has failed. Contact your system administrator if the service does not automagically recover.
[[email protected] ~]#

enabled in WHM > Tweak Settings > Enable Mailman
enabled in WHM > Service Manager
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hi @trywahyudhi

Can you check the mailman logs and post the output? They're located at:

Code:
/usr/local/cpanel/3rdparty/mailman/logs/error
and
Code:
/usr/local/cpanel/3rdparty/mailman/logs/qrunner
Thanks!