The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

mails from AOL getting bounced at random

Discussion in 'E-mail Discussions' started by mohan, Jul 6, 2005.

  1. mohan

    mohan Member

    Joined:
    Nov 13, 2004
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    Hello,




    Some of the mails to accounts on our server are getting bounced at random. Here is one of the bounced message.


    ##############


    The reason your mail is being returned to you is listed in the section
    labeled: "----- Transcript of Session Follows -----".

    The line beginning with "<<<" describes the specific reason your e-mail could
    not be delivered. The next line contains a second error message which is a
    general translation for other e-mail servers.

    Please direct further questions regarding this message to the e-mail
    administrator or Postmaster at that destination.

    --AOL Postmaster



    ----- The following addresses had permanent fatal errors -----
    <test@domainname.com>

    ----- Transcript of session follows -----
    <test@domainname.com>... Deferred: Connection timed out with domainname.com.
    Message could not be delivered for 3 hours
    Message will be deleted from queue

    --VAA01980.1120611770/imr-d04.mx.aol.com
    Reporting-MTA: dns; imr-d04.mx.aol.com
    Arrival-Date: Tue, 5 Jul 2005 17:59:10 -0400 (EDT)

    Final-Recipient: RFC822; test@domainname.com
    Action: failed
    Status: 4.4.7
    Remote-MTA: DNS; strategybydesign.com
    Last-Attempt-Date: Tue, 5 Jul 2005 21:02:50 -0400 (EDT)

    ################

    Please help........... :(
     
  2. sawbuck

    sawbuck Well-Known Member

    Joined:
    Jan 18, 2004
    Messages:
    1,367
    Likes Received:
    5
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
  3. mohan

    mohan Member

    Joined:
    Nov 13, 2004
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    Thanks for your reply.. .. I think the mails are routed through the main shared ip and it has reverse DNS setup. Also some mails make it to the server, while a few are bounced.
     
  4. nisse

    nisse Well-Known Member

    Joined:
    Nov 11, 2003
    Messages:
    87
    Likes Received:
    0
    Trophy Points:
    6
    A lot of people have this problem with random bounces from AOL. No sign of AOL fixing it, though.
     
  5. aegis

    aegis Well-Known Member

    Joined:
    Jul 6, 2003
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    AOL have incorrect SPF

    I'm not sure if this is the reason but whilst looking into why some AOL mail fails and not others I looked at AOL's SPF record.

    http://www.kitterman.com/getspf.py?domain=aol.com

    The mails that fail and get the 'Deferred:' treatment seem to be from AOL mail servers that are not in their SPF record. eg. imo-d23.mail.aol.com [172.18.157.197]

    If you've got SPF checking switched on on your server then I would guess that the fail is because exim is checking AOL's SPF and it fails so it sends back a temporary fail message.

    Kind of ironic that AOL were the first to insist on SPF and they don't keep their SPF record up to date.
     
Loading...

Share This Page