piyushmaheswari

Well-Known Member
Apr 18, 2020
74
2
8
India
cPanel Access Level
Root Administrator
Hello Guys, I just uninstalled imunify360 and kernalcare but after this exim and imap not working. IMAP shows down and exim shows down.
I am getting mails again and again.
In mail reason is :
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__q0wvhrTL0hx2giKH 5jUCxoaI6MzdHyzp
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died

Please help me.
 

ZenHostingTravis

Well-Known Member
PartnerNOC
May 22, 2020
163
52
28
Australia
cPanel Access Level
Root Administrator
Hello Guys, I just uninstalled imunify360 and kernalcare but after this exim and imap not working. IMAP shows down and exim shows down.
I am getting mails again and again.
In mail reason is :
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__q0wvhrTL0hx2giKH 5jUCxoaI6MzdHyzp
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died

Please help me.
Best to raise this with the Imunify support team, if it started happening after you installed their products.

They will assist you further.
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
430
99
328
cPanel Access Level
DataCenter Provider
I doubt that anyone on the forum will be able to help you with just that little log snippet. Since you said this happened after uninstalling software, I'd suggest that you contact cPanel support. I'm sure they will be able to resolve this for you.