Mailserver issues.

[piyushmaheswari]

Hello Guys, I just uninstalled imunify360 and kernalcare but after this exim and imap not working. IMAP shows down and exim shows down.
I am getting mails again and again.
In mail reason is :
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__q0wvhrTL0hx2giKH 5jUCxoaI6MzdHyzp
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died

Please help me.

 

[ZenHostingTravis]

Hello Guys, I just uninstalled imunify360 and kernalcare but after this exim and imap not working. IMAP shows down and exim shows down.
I am getting mails again and again.
In mail reason is :
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__q0wvhrTL0hx2giKH 5jUCxoaI6MzdHyzp
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died

Please help me.

Best to raise this with the Imunify support team, if it started happening after you installed their products.

They will assist you further.

 

[ffeingol]

I doubt that anyone on the forum will be able to help you with just that little log snippet. Since you said this happened after uninstalling software, I'd suggest that you contact cPanel support. I'm sure they will be able to resolve this for you.

 

[CloudLinux Skhristich]

Hello,
To help you with this question we need a little bit more information, please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and our technical experts will help you asap.