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"Main account" E-mail

Discussion in 'E-mail Discussion' started by Data 1, Sep 1, 2009.

  1. Data 1

    Data 1 Well-Known Member

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    Sorry if this has been covered before, just link me if so.

    Some of my "older" accounts were using the X theme. In X under Mail, add/remove/manage accounts there is a "main account" that doesn't show in X3 or at least I can't find it.

    This mailbox seems to have no quota, and a few times now has filled to the point that it shuts the FTP down (can't upload files) and disk usage is soaked for the account.

    Tonight I manually deleted 129,981 rouge e-mails from an account to get the customer up again.

    What is the deal with this, does it cease to happen in X3 since it doesn't show, and is there a way to automatically eliminate this account from the beginning so it doesn't become a problem?

    One of my resellers is still using X.

    Thanks-

    Jim
     
  2. MattCurry

    MattCurry Well-Known Member

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    Email Issue

    Hello,


    The issue can usually be resolved by setting your main account to discard email, this can be done via.

    cpanel>>mail>>set default address

    You will most likely want to go into "Advanced Settings" and set it to discard with out reply. This will eliminate you from sending out a large amount of replies which can look like spam to providers.


    Hope this answers your question.

    Thank you,
    Matthew Curry
     
  3. Data 1

    Data 1 Well-Known Member

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    That would be the ":blackhole:" setting? I just tried it. This particular account was getting about one every 3-4 minutes so I should know soon if it works.

    I did see that but it was for "unrouted" mail and I assumed :)eek:) that the default address was considered routed since it could be accessed with webmail.

    Thank you, I'll post back if it was complete success.

    Jim
     
  4. Data 1

    Data 1 Well-Known Member

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    Worked like a charm, thank you-

    Jim
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might like to read this: Why you should use :fail:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. Data 1

    Data 1 Well-Known Member

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    Good reading, thank you. Because of the way it was worded (the setting in cpanel) what I got out of it was :fail: actually bounced and sent the message back to the server system that ALLEGEDLY sent it. Since I could send anyone an e-mail and the from could say bill@microsoft.com I figure a lot of the spam could have return addys in the yahoo.com and google.com realm (examples). Sending a thousand back to one of those entities might get the entire server IP blocked for mail. Or that was my bent theory.

    Thank you again-

    Jim
     
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