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main account not receiving mail

Discussion in 'E-mail Discussions' started by abhijith, Oct 26, 2006.

  1. abhijith

    abhijith Member

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    Cpanel main account is not receiving mails. Exim log shows

    rejected RCPT <robertcw@robertcwells.com>: Unrouteable address

    current email format is maildir . any thoughts from the experts ?

    plz help
     
  2. alex2k

    alex2k Active Member

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    I got same problem :(
    Any idea how to fix it?

    Thank you
     
  3. Stefaans

    Stefaans Well-Known Member

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    The main account belongs to the Linux user that owns the account, and as such behaves differently than other mail accounts. The main account can receive email if you set up a a forwarder that points to it at username@servername.com.

    Example:
    * username = joesoap
    * domain name = mydomain.com
    * servername = myserver.com

    If you want joesoap@mydomain.com to work, then create a forwarder joesoap@mydomain.com -> joesoap@myserver.com ;)
     
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