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main e-mail account works. any others dont

Discussion in 'E-mail Discussion' started by fdnven, Feb 23, 2006.

  1. fdnven

    fdnven Well-Known Member

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    The main e-mail account in my cpanel works sending and reciving messages.

    If i try to add on any accounts they do not work. They can send e-mail yet they are unable to recive e-mail. When i try to send e-mail i get the following error.

    our message did not reach some or all of the intended recipients.

    Subject:
    Sent: 2/23/2006 12:48 PM

    The following recipient(s) could not be reached:

    2user@gotcanyons.net on 2/23/2006 12:48 PM
    There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
    <user-mail1.user.com #5.5.0 smtp;550-"The recipient cannot be verified. Please check all recipients of this>


    here is a snippit of the log
    2006-02-23 12:58:09 H=(user-mail1.user.com ) [206.169.73.] F=<user@user.com> rejected RCPT <2user@gotcanyons.net>: Unrouteable address

    Any ideas why this is occuring?

    Frank
     
    #1 fdnven, Feb 23, 2006
    Last edited: Feb 23, 2006
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