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Main shared IP problem [cant change]

Discussion in 'General Discussion' started by raamee, Apr 15, 2011.

  1. raamee

    raamee Active Member

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    Hello,

    We had a old shared IP address and now, we got new one. When I updated that shared IP through Basic cPanel & WHM Setup-->Basic Config.. But still my cleints shared IP address is pointing to old one.. I am gone mad on this.. Please help.. Thanks.
     
  2. JayFromEpic

    JayFromEpic Well-Known Member

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    This usually automatically changes it for all accounts, but seeing as it did not. You will need to go to Multi Account Functions >> Change Multiple Accounts IP Addresses.

    I think you can get it from there. That should take care of your issue. Let us know if you need anything else!
     
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  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    The proper way to migrate to a new shared IP is to use the WHM > IP Migration Wizard so did you try using that section to migrate the accounts to the new IP and make that the new shared IP on the machine?
     
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  4. raamee

    raamee Active Member

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    Thanks to both. It got solved. :)
     
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