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Main shared IP problem [cant change]

Discussion in 'General Discussion' started by raamee, Apr 15, 2011.

  1. raamee

    raamee Active Member

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    Hello,

    We had a old shared IP address and now, we got new one. When I updated that shared IP through Basic cPanel & WHM Setup-->Basic Config.. But still my cleints shared IP address is pointing to old one.. I am gone mad on this.. Please help.. Thanks.
     
  2. JayFromEpic

    JayFromEpic Well-Known Member

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    This usually automatically changes it for all accounts, but seeing as it did not. You will need to go to Multi Account Functions >> Change Multiple Accounts IP Addresses.

    I think you can get it from there. That should take care of your issue. Let us know if you need anything else!
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    The proper way to migrate to a new shared IP is to use the WHM > IP Migration Wizard so did you try using that section to migrate the accounts to the new IP and make that the new shared IP on the machine?
     
  4. raamee

    raamee Active Member

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    Thanks to both. It got solved. :)
     
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