Major Problem with Cronjobs

[mu5icman]

For 1 of our clients they were using about 10 cronjobs, tried to add another and cpanel deleted them all. I experienced this first hand as I was adding the cronjobs.

There is nothing in the error log. Any suggestions because I don't want to add 20 then by magic they disappear.

All of the cpanel built-in jobs are still there though.

 

[serversignature]

have you checked the logs at

/usr/local/cpanel/logs/*

 

[mu5icman]

I have gone through each log file and there is nothing entered in them for the time this occured.

I have these log files in that folder

access_log
cpdavd_error_log
cphulkd_errors.log
error_log
login_log
tailwatchd_log
cphulkd_errors.log
license_log stats_log

 

[mu5icman]

Is there a way to import/export cronjobs?

 

[eth00]

Yeah you can they are stored in

/var/spool/cron/USERNAME

You can backup/modify to your heart's desire.

 

[ChrisRHS]

Just a quick note, I have had this problem for some time now. When creating a cronjob in CPanel, it will give you the screen that it is done, however, if you go back to the cron screen, it will not be saved at all, and, erases any that were there. If you check the /var/spool/cron for the user account, the only thing listed is the contact email address. I've got around by just creating the crons manually if needed.

 

[cPanelDavidG]

Just a quick note, I have had this problem for some time now. When creating a cronjob in CPanel, it will give you the screen that it is done, however, if you go back to the cron screen, it will not be saved at all, and, erases any that were there. If you check the /var/spool/cron for the user account, the only thing listed is the contact email address. I've got around by just creating the crons manually if needed.

Would you mind if our technical analysts took a look at this for you? They may be able to isolate the cause of this issue and take corrective action. You can contact our technical analysts at: http://tickets.cPanel.net/submit

 

[panayot]

we also have the same problem - no cronjob can be added from cpanel

cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9

 

[cPanelDavidG]

we also have the same problem - no cronjob can be added from cpanel

cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9

I recommend you submit a ticket as well. If we find this is caused by something in the code, submitting a ticket will help to expedite the process of repairing the code.