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making changes in WHM -> websites can't connect to MySQL

Discussion in 'General Discussion' started by jamesbond, Jun 29, 2011.

  1. jamesbond

    jamesbond Well-Known Member

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    When I perform certain actions like terminating an account for example, all websites suddenly can't connect to MySQL anymore, and I have to restart MySQL to get the sites working again.

    Actually, even simply accessing the sites' CPanel from WHM causes this issue.

    Any idea what could cause this?

    i've checked the logs in /var/lib/mysql and various other locations, but can't find anything relating to this issue in the logs. I've never encounted this before.

    WHM 11.30.0 (build 32)
    MySQL version 5.1.56-log
     
    #1 jamesbond, Jun 29, 2011
    Last edited: Jun 29, 2011
  2. fi77i

    fi77i Well-Known Member

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    Did you try an upcp?
    According on what you explained, it seems a weird issue.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Do you notice any output to the cPanel error log when terminating an account? The cPanel error log is located at:

    Code:
    /usr/local/cpanel/logs/error_log
    Feel free to open a support ticket for this issue if you continue to experience problems:

    Submit A Ticket

    Thank you.
     
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