making changes in WHM -> websites can't connect to MySQL

jamesbond

Well-Known Member
Oct 9, 2002
738
1
168
When I perform certain actions like terminating an account for example, all websites suddenly can't connect to MySQL anymore, and I have to restart MySQL to get the sites working again.

Actually, even simply accessing the sites' CPanel from WHM causes this issue.

Any idea what could cause this?

i've checked the logs in /var/lib/mysql and various other locations, but can't find anything relating to this issue in the logs. I've never encounted this before.

WHM 11.30.0 (build 32)
MySQL version 5.1.56-log
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Do you notice any output to the cPanel error log when terminating an account? The cPanel error log is located at:

Code:
/usr/local/cpanel/logs/error_log
Feel free to open a support ticket for this issue if you continue to experience problems:

Submit A Ticket

Thank you.