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Making forwarders mail from secondary IPs

Discussion in 'E-mail Discussion' started by Anjow, May 2, 2011.

  1. Anjow

    Anjow Registered

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    Is there a way to make email forwarders mail from an IP other than the server's primary one? It appears that using the /etc/mailips & /etc/mailhelo files to change the domain's mailing IP does not affect forwarders and they still send from the primary IP.

    Using CentOS 5.6 and WHM 11.28.64.
     
    #1 Anjow, May 2, 2011
    Last edited: May 2, 2011
  2. Valetia

    Valetia Well-Known Member

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    We would like to know the answer to this question as well.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    This thread is several years old. What version of cPanel is installed on your system? EX:

    Code:
    cat /usr/local/cpanel/version
    Thank you.
     
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  4. Valetia

    Valetia Well-Known Member

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    This thread is indeed old, but unfortunately the issue remains unsolved.

    Email forwarders still do not observe /etc/mailips and /etc/mailhelo at this time.

    [~]# cat /usr/local/cpanel/version

    11.48.4.4
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  6. Valetia

    Valetia Well-Known Member

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    To clarify, email forwarders currently only observe the "*" entry in /etc/mailips and /etc/mailhelo.

    They do not observe any of the other entries before the "*", i.e. the various domain names.

    This assumes, of course, that the following options are already enabled in the Exim Configuration Manager in WHM:

    Reference /etc/mailhelo for outgoing SMTP HELO: ON
    Reference /etc/mailips for outgoing SMTP connections: ON

    For example, if /etc/mailips were to contain:

    domain1.com: 6.6.6.6
    domain2.com: 7.7.7.7
    *: 8.8.8.8

    And a message were to go through an email forwarder hello@domain1.com, the expected result is that it should be sent via 6.6.6.6.

    But instead, it is sent via 8.8.8.8. :(
     
  7. Valetia

    Valetia Well-Known Member

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    As requested, we have posted a ticket: 6661507

    Please note that this reproducible issue has been submitted as a bug report, rather than a support request, so server access is unnecessary in this case. Many thanks!
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Our analysts were unable to reproduce this issue on a test server, and there were no additional responses on the support ticket. Are you still experiencing this issue, or is now resolved?

    Thank you.
     
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  9. Valetia

    Valetia Well-Known Member

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    The issue appears to have been resolved. Many thanks!
     
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I'm happy to see the issue is no longer occurring. Thank you for updating us with the outcome.
     
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