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Malformed SMTP Reply

Discussion in 'E-mail Discussions' started by rmarinho, Sep 9, 2016.

  1. rmarinho

    rmarinho Registered

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    Hi,

    When sending email to remote server I got error:

    Code:
      H=webmail.example.com [62.28.x.xxx]: Malformed SMTP reply in response to EHLO vs02.domain.com: 250-SONICARLANT01.SONICARLA.PT HELLO VS02.domain.COM ([192.168.xxx.xx]), PLEASED TO MEET YOU\n250-XXXA\n250-SIZE 21504000\n250B
    LOG: MAIN
      == [EMAIL]luis.pereira@exampletoo.com[/EMAIL] R=dkim_lookuphost T=dkim_remote_smtp defer (-19) H=webmail.example.com [62.28.x.xxx]: Malformed SMTP reply in response to EHLO vs02.domain.com: 250-SONICARLANT01.someexample.PT HELLO VS02.domain.COM ([192.168.xxx.xx]), PLEASED TO MEET YOU\n250-XXXA\n250-SIZE 21504000\n250B
    

    Any workaround?
     
    #1 rmarinho, Sep 9, 2016
    Last edited by a moderator: Sep 9, 2016
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    Are you sending your mails through webmail OR any mail client ? Also please provide here some logs from your exim mail log file.
     
  3. rmarinho

    rmarinho Registered

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    Hi,

    This error what exim log shows.

    Problem happens from web and email client

    Regards,
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is this issue isolated to that specific remote mail server? If so, you may want to contact the administrator of that server to determine why they are rejecting SMTP connections from your server. Also, try sending a test message from another email server such as Google or Microsoft to verify if the issue is isolated to your server.

    Thank you.
     
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