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SOLVED Manage AutoSSL page is broken

Discussion in 'Security' started by Oylex, Nov 20, 2017.

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  1. Oylex

    Oylex Registered

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    Some of my cPanel servers (at least the 2 that I've checked) are rendering a broken Manage AutoSSL page, it displays as a unstyled page with some text placeholder not being replaced by JS ([PLACEHOLDER_VALUE_UPDATE_VERSION], {{ next_check_time_string() }}).

    Looks like all the files under the directory "cPanel_magic_revision_1423039792" are returning a 404 error, ex: "/cPanel_magic_revision_1423039792/yui-gen/utilities_container/utilities_container.js".

    cPanel version: v68.0.14 (for both servers)
    OS: CENTOS 6.8 standard and CENTOS 6.7 standard

    Is there a solution?

    Thanks.
     
    #1 Oylex, Nov 20, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You could try forcing an update to cPanel to see if that helps.
     
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    #2 Infopro, Nov 20, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Check to see if running the following command and then logging into WHM again helps:

    Code:
    mv /var/cpanel/caches/_generated_command_files{,.backup}
    Thank you.
     
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    #3 cPanelMichael, Nov 20, 2017
  4. Oylex

    Oylex Registered

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    Hi, I went to try to force the update, but I checked first to see if I was still having the problem, but it looks like it fixed itself.

    Must have been adblock or something else on my end, unless the cached files stuff is on a cron job that ran in the mean time...

    Thanks!
     
    #4 Oylex, Nov 20, 2017
    Infopro likes this.
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