Manage external domain redirect pointing to my server

Operating System & Version
CentOS 7
cPanel & WHM Version
cPanel & WHM v98.0.5


Jan 13, 2021
cPanel Access Level
Root Administrator

I don't know if this post is in the correct section, but I need your help. I have a problem which is as follows. I have a business partner who has made a subdomain available for me to host the application. His subdomain is which is owned by him. I have another domain called that is hosted by the application. The client wants to use his subdomain and point to application. In other words, when typing, open the system that is in the domain, but the name of the second domain does not appear. The trading partner made the DNS subdomain pointing to my server IP. However, when accessing the subdomain it is showing the error: "Sorry, It is possible you have reached this page because...". Is there any solution for me to use his subdomain that works for my system? I would like you not to use my domain and only use his subdomain. I appreciate the help.


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! In order to have one domain, or in this case a subdomain, point to the files of an account that already exists, you would need to use the cPanel >> Aliases tool.

This sets up an Apache alias so both domains point to the same document root on the server. Can you try that and see if that gets you the results you're looking for?