Manage Service SSL Certificates Resets

[razrdj]

Hi there,

I currently have a wildcard certificate installed through the "Manage Service SSL Certificates" interface. After a while it installs a self signed certificate and the visitors get an invalid SSL-certificate warning.

I need to reinstall my wildcard certificate back again to resolve this issue. Why does WHM removes my wildcard certificated and installs the self signed? The certificated expires next year, so this is not the problem.

 

[webhostuk]

Are you sure you are installing the SSL correctly ? Because that should not be the case that a self signed certificate is replacing your Wildcard SSL.

 

[razrdj]

Yes the wildcard certificate works. I checked it on multiple browsers and devices. After it gets replaced by the self signed certificate, all devices are getting invalid SSL certificate error and I need to replace it again with my wildcard cert.

 

[cPanelMichael]

Hello,

This issue was addressed in cPanel version 56.0.13:

Fixed case CPANEL-5951: /var/cpanel/ssl/disable_service_certificate_management disables checkallsslcerts.

You can run the following command on your system to disable the automatic replacement of your wildcard certificate:

touch /var/cpanel/ssl/disable_service_certificate_management

However, note you will need to mange this certificate manually, and ensure to update it once it expires.

Thank you.