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Managing Addon Domains Privileges

Discussion in 'General Discussion' started by calande2, Apr 26, 2008.

  1. calande2

    calande2 Well-Known Member

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    Hello,

    I use WHM/cPanel and I just found out a problem with my customers. Some of them have access to create unlimited Addon Domains, other have this feature disabled. I want them all to have this feature disabled. I searched through the WHM documentation to see where I could disable it, but I found that I can only disable it in "Modify an Account". In "Edit Packages", I don't have this option. How can I bulk-disable this feature for everybody?
    Thanks,
     
  2. calande2

    calande2 Well-Known Member

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  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is this a reseller account you have? If so you'll need to ask your host about it. Addons and parked should be available in edit packages. If you're root, check your reseller center for options to enable or disable package creation and those options that allow addons to be used in creating packages.

    Worse case, create a new package and move them all to it. Modify upgrade/downgrade accounts area.
     
  4. calande2

    calande2 Well-Known Member

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    Hello, thanks. I do have root access and I checked my reseller priviledges. The "Allow Creation of Packages with Addon Domains" option is unchecked but my customers are still able to create addon domains... :(
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Time to put in a ticket with cPanel then, good luck, I'm sure they can assist.
     
  6. calande2

    calande2 Well-Known Member

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  7. cPanelKenneth

    cPanelKenneth cPanel Development
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    With the data provided, I am not able to duplicate this behavior. Please open a support ticket at https://tickets.cpanel.net/submit/
     
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