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Manual migration of email forwarders and autoresponders

Discussion in 'E-mail Discussion' started by albatroz, Dec 13, 2018.

  1. albatroz

    albatroz Well-Known Member

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    Days ago I migrated a domain from one CPanel server to another using this method
    How to Manually Transfer an Account Between Servers - cPanel Knowledge Base - cPanel Documentation
    but moved the /home/xxx folder manually because the source disk was almost full.
    Now it seems that some emails forwarders and autoresponders were not migrated so I am receiving this error message:
    pipe to |/usr/local/cpanel/bin/autorespond [email protected]
    /home3/xxx/.autorespond

    It looks like the configuration for emails forwarders were not migrated, so I was
    wondering if there is a manual way for doing so.
     
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  2. GOT

    GOT Get Proactive! PartnerNOC

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    Forwarders are located in the file /etc/valiases/domain.com. You can just copy that file over, just make sure the ownership and permissions are correct when you are done.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @albatroz,

    This is not a supported method of manually transferring an account.

    Is there enough space on the source server to backup the account without the contents of it's public_html directory? If so, you'll want to backup the account on the source server using /scripts/pkgacct with the following flag:

    --skippublichtml

    From there, you can manually migrate the contents of the public_html directory after restoring the backup archive on the destination server.

    Thank you.
     
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