The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Manual settings for configuring FTP client

Discussion in 'General Discussion' started by Soban Khalid, Apr 1, 2016.

  1. Soban Khalid

    Soban Khalid Member

    Joined:
    Mar 30, 2016
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Pakistan
    cPanel Access Level:
    DataCenter Provider
    Can I remove the Manual Settings instructions for "Configure FTP client" that appear in cPanel of an account?

    The Manual settings are like this (screenshot attached):
    FTP Username: subdomain
    FTP server: ftp.subdomain.domain.com
    FTP & explicit FTP port: 21

    The problem is that these settings do not reflect the actual FTP server address which is just subdomain.domain.com and not ftp.subdomain.domain.com

    Is there a way to remove or change these instructions?

    manual ftp.PNG
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    The "FTP Settings" feature in "WHM >> Feature Manager" should control the display of the FTP configuration information in cPanel. However, I've confirmed that disabling this feature does not remove the FTP configuration information. I've opened internal case CPANEL-5435 to address this issue. There's currently no time frame on a resolution, however I will update this thread with more information as it becomes available.

    Note that if you would like the ability to modify what FTP configuration settings are displayed to cPanel users, then you can open a feature request via:

    Submit A Feature Request

    Thank you.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    To update, the "FTP Settings" feature is actually intended to determine if the cPanel user is able to configure Anonymous FTP access, and if the cPanel user is able to change the Anonymous FTP login banner. Thus, I suggest opening a feature request using the link in my previous response for increased control over the FTP settings in cPanel.

    Thank you.
     
  4. Soban Khalid

    Soban Khalid Member

    Joined:
    Mar 30, 2016
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Pakistan
    cPanel Access Level:
    DataCenter Provider
Loading...

Share This Page