Mask and Change FTP Location

[KimberH]

Hi, I have clients who log into folders via FTP to download files. I need them to log into a new file due to a site move to a new domain name but they don't understand and don't want to update their FTP software. When they open their FTP software and log in to the folder, it is possible to redirect them to the new folder on a new domain name?
Thank you

 

[cPanelLauren]

This wouldn't be possible, the best way to do this would be to provide them the exact configuration instructions for their FTP clients to alleviate some of the confusion that comes along with having to change this information which does happen on occasion.