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Master webmail

Discussion in 'E-mail Discussions' started by Ash-Group, May 21, 2007.

  1. Ash-Group

    Ash-Group Member

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    Hi Chaps,

    When I log into the master webmail account to check/censor/monitor everyone's email accounts I can't see everyone's account..

    Is their something wrong?

    Thanks in advance..

    ASH
     
  2. jrehmer

    jrehmer Well-Known Member

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    Hello,

    I don't believe there is functionality to check other users mail this way. I believe the functionality used to exist but it does not any more. I could be incorrect but on my servers when I login with the main account all I get is the main account, I have no access to other mail accounts.

    Regards,

    Jesse
     
  3. Ash-Group

    Ash-Group Member

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    Yeh... thats the same with me mate...
     
  4. jrehmer

    jrehmer Well-Known Member

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    right, but I don't think this is a problem, that functionality is no longer available. Use the control panel if you need access to other people's e-mail.
     
  5. Ash-Group

    Ash-Group Member

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    but the problem using cpanel is if I don't know each password
     
  6. jrehmer

    jrehmer Well-Known Member

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    Then you can reset the password, otherwise why would you need to censor people's e-mail? Sounds like you have some trust issues with your users that you should work out. There shouldn't be a need to censor/monitor everyone's e-mail, and if there is you should have control over their passwords.
     
  7. Ash-Group

    Ash-Group Member

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    The users are my kids....
     
  8. jrehmer

    jrehmer Well-Known Member

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    LOL, well that's a whole different situation altogether! I would just change their password as I don't know any other way to accomplish what you want to do.
     
  9. jupiter

    jupiter Member

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    I know I get lots of emails from my users to reset passwords on emails, adjust account limits and even help remove the odd email that seems to jam up their outlook.
    Whodathunkit! They have their own Cpanels and yet they need me LOL Typical I guess

    Much of the time the user forgets the password they have in their outlook and resetting it is used only as a last option. I have found some really COOL utilities from the folks at ConfigServer that I believe Cpanel should include in every WHM and every release of Cpanel.. It will do what you want it to do.
    I couldnt run a server without them now because it has spoild me :D and they were a cinch to install! Took only a couple minutes at most.
    In case you don't have time to visit the site just yet, I will quote what their site sais below regarding the 3 that I use. They also have a very good security program which seems to me better than the APF and BFD which I currently use now. I like the idea it can be controlled in the WHM. The security package they have is here http://www.configserver.com/cp/csf.html


    ##### ConfigServer Mail Manager
    http://www.configserver.com/cp/cmm.html

    This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with an interface to the cPanel user accounts email configuration without having to login to their accounts. It is domain based rather than account based and allows you to do all the following from within WHM:

    View, edit and delete email accounts
    View, edit and delete email forwarders
    View, edit and delete email filters
    View and modify email account quotas
    Modify email account passwords
    Additionally, on servers using the cPanel maildir format with the courier mail system, you can also:

    List email account space used based on percentage of quota
    List email account space usage based on mailbox size
    List only email accounts that are overquota (or over a specified percentage)
    List only email accounts that are over a specified size
    View the total number of emails in an email account
    Empty an email account
    View emails in an email account
    Individually delete emails in an email account



    ConfigServer Mail Queues
    http://www.configserver.com/cp/cmq.html

    This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured interface to the cPanel exim email queues from within WHM.

    The ConfigServer Mail Queues can be an essential tool for:

    Determining why inbound or outbound email delivery is failing
    Deleting bounce emails
    Deleting frozen (undeliverable) emails
    Forcing queue runs (especially useful for Smart Router emails to Exchange servers that are intermittently online)
    Integrates with MailScanner, if installed, to offer views/deletion of email in both the Pending and Delivery queues
    Searching for and viewing/deleting emails to/from specific domains and addresses
    Viewing the email history from the exim mail logs for specific emails
    Retry delivery for specific emails


    ConfigServer Explorer
    (This is handy if you trash your SSH access. You can set things back up using this through WHM)

    http://www.configserver.com/cp/cse.html


    This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured Filesystem explorer and a Virtual Console to use within your web browser in WHM. It gives you root access from the top level of your disks and allows you to enter non-interactive commands and see the output.

    The File Manager/Console can be an essential tool for:

    Server Administrators unfamiliar with server shell commands
    Repairing a server where access via SSH is not available*
    Repair access to a server due to an incorrectly configured firewall or SSH
    Edit files directly on the server
    Functions for files and directories:
    Copy
    Delete
    Rename
    Move
    CHMOD (change permissions)
    CHOWN (change ownership)
    Uploading files to the server in BINARY or ASCII mode
    Downloading files from the server
    Easy access to your server configuration from within your browser
    Access restricted to the root user through WHM only (no access for resellers)



    Anyway, the scripts from this place will help you out as I know it did for me.

    Jupiter
     
    #9 jupiter, May 21, 2007
    Last edited: May 24, 2007
  10. princeshoko

    princeshoko Member

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    This feature is enabled on my server, has been for some time. Not sure how its turned on or off but i know it still works. I still use it myself for the same reason
     
  11. jrehmer

    jrehmer Well-Known Member

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    What version of WHM/cPanel?
     
  12. princeshoko

    princeshoko Member

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    im running 11 currently
     
  13. sparek-3

    sparek-3 Well-Known Member

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    Are you still running an mbox based mailing system?

    If you've upgraded your server to maildir, this "feature" is no longer available.

    If you use mbox, then you can log in with the main account via webmail and access all of the e-mail accounts on the account.

    To be honest this is probably one of those ill advised resultants from system. In terms of privacy, the main account never should have had access to sub mail accounts, but it did, thanks to the way the mbox mail format system works.

    If you need to check someone else's mail account, this should first raise some privacy concerns., but you would need to log into each account separately. If you don't know the passwords to the mail accounts, then you would need to change the passwords on the accounts and log in directly.
     
  14. princeshoko

    princeshoko Member

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    yes I upgraded from mbox as well some time ago using the script and I still have access to all sub accounts.

    I think this is a wonderful feature, I think its ok to check on people who use your domain's email. Just like big brother checks mine at work. If there is somthing people shouldnt know, then it shouldnt be in email I say.

    and even if it ever goes away you can install an addon for WHM that allows you to do it anyway straight from the WHM panel

    You can GET IT HERE

    Ive used this program for a few months now and its just as good and allows you more access then just reading and checking sub accounts, it shows you all on the server.
     
  15. jupiter

    jupiter Member

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    I'm still running Cpanel 10.9.0-R10737
    converted to maildir format and I see just as much as when I used to run
    mbox.
    The ConfigServer Mail Manager is not turned off or on. It's a cgi script with a link to the WHM. So it's not really something that runs continuously taking up resources. It only runs when you click and use it, then stops when you dont use it just like any other cgi script.
    Its easily removed but Im keeping mine :) It's too handy and saves time. Especially if someone wants an entire mail box cleaned out which happens often!

    I also agree with princeshoko above, big brother definately watches with programs like carnivore among others that scan mail for key words or special terms they need to find right away. Everything is looked at today for one reason or another. Nothing is truely private not even your diary which willbe scruitinized after your demise! That doesn't mean on your coffee break to go read peoples email for something to do though! There are ethical and legal reasons for going into someones account.

    As far as privacy is concerned looking at an email, I've had four scenerios happen here to me regarding this issue...

    1. Ive had a client ASK me to check in their email box for a specifc mail and read it to them because they had no access and it was extremely important! After all, If you can't trust your ISP or Sysadmin to respect confidentiality concerning your account you shouldnt host with them.

    2. I've had requests by Interpol and the RCMP AND the FBI on occasion during specific surveylance cases and even had them in my office here looking at mails from a client that is now in jail for a naughty he committed. Details on that one were pretty ugly. I certainly didn't hesitate to help.

    3. I've had to check my kids emails ages 8 and 12. (you think thats bad? There is software now you can connect to your cell account that forwards you copies of all txt messages sent on your phone in duplicate to a remote login via the web so you can snoop on your kids text messaging! Understanding it is another challenge or perhaps you need to investigate... a cheating wife or husband? lol)

    4. In tracking spam cases where the logs were rotated out I had to snoop at headers to look for specific terms I was trying to track. As an ISP I have te right to protect the integrity of the box. Just like if your landlord suspects something to be terribly wrong inside your apartment he has the right to use his key and go in and look without notice. But it has to be a very good reason. Curiosity just doesn't cut it.

    At any rate.. thought I would throw in my two cents. I love the utility. It's a time saver.


    Jupiter
     
    #15 jupiter, May 24, 2007
    Last edited: May 24, 2007
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