I know I get lots of emails from my users to reset passwords on emails, adjust account limits and even help remove the odd email that seems to jam up their outlook.
Whodathunkit! They have their own Cpanels and yet they need me LOL Typical I guess
Much of the time the user forgets the password they have in their outlook and resetting it is used only as a last option. I have found some really COOL utilities from the folks at ConfigServer that I believe Cpanel should include in every WHM and every release of Cpanel.. It will do what you want it to do.
I couldnt run a server without them now because it has spoild me :D and they were a cinch to install! Took only a couple minutes at most.
In case you don't have time to visit the site just yet, I will quote what their site sais below regarding the 3 that I use. They also have a very good security program which seems to me better than the APF and BFD which I currently use now. I like the idea it can be controlled in the WHM. The security package they have is here http://www.configserver.com/cp/csf.html
##### ConfigServer Mail Manager
This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with an interface to the cPanel user accounts email configuration without having to login to their accounts. It is domain based rather than account based and allows you to do all the following from within WHM:
View, edit and delete email accounts
View, edit and delete email forwarders
View, edit and delete email filters
View and modify email account quotas
Modify email account passwords
Additionally, on servers using the cPanel maildir format with the courier mail system, you can also:
List email account space used based on percentage of quota
List email account space usage based on mailbox size
List only email accounts that are overquota (or over a specified percentage)
List only email accounts that are over a specified size
View the total number of emails in an email account
Empty an email account
View emails in an email account
Individually delete emails in an email account
ConfigServer Mail Queues
This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured interface to the cPanel exim email queues from within WHM.
The ConfigServer Mail Queues can be an essential tool for:
Determining why inbound or outbound email delivery is failing
Deleting bounce emails
Deleting frozen (undeliverable) emails
Forcing queue runs (especially useful for Smart Router emails to Exchange servers that are intermittently online)
Integrates with MailScanner, if installed, to offer views/deletion of email in both the Pending and Delivery queues
Searching for and viewing/deleting emails to/from specific domains and addresses
Viewing the email history from the exim mail logs for specific emails
Retry delivery for specific emails
(This is handy if you trash your SSH access. You can set things back up using this through WHM)
This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured Filesystem explorer and a Virtual Console to use within your web browser in WHM. It gives you root access from the top level of your disks and allows you to enter non-interactive commands and see the output.
The File Manager/Console can be an essential tool for:
Server Administrators unfamiliar with server shell commands
Repairing a server where access via SSH is not available*
Repair access to a server due to an incorrectly configured firewall or SSH
Edit files directly on the server
Functions for files and directories:
CHMOD (change permissions)
CHOWN (change ownership)
Uploading files to the server in BINARY or ASCII mode
Downloading files from the server
Easy access to your server configuration from within your browser
Access restricted to the root user through WHM only (no access for resellers)
Anyway, the scripts from this place will help you out as I know it did for me.