Ash-Group

Member
May 22, 2005
12
0
151
Hi Chaps,

When I log into the master webmail account to check/censor/monitor everyone's email accounts I can't see everyone's account..

Is their something wrong?

Thanks in advance..

ASH
 

jrehmer

Well-Known Member
Apr 10, 2003
286
0
166
Denver, CO
Hello,

I don't believe there is functionality to check other users mail this way. I believe the functionality used to exist but it does not any more. I could be incorrect but on my servers when I login with the main account all I get is the main account, I have no access to other mail accounts.

Regards,

Jesse
 

jrehmer

Well-Known Member
Apr 10, 2003
286
0
166
Denver, CO
but the problem using cpanel is if I don't know each password
Then you can reset the password, otherwise why would you need to censor people's e-mail? Sounds like you have some trust issues with your users that you should work out. There shouldn't be a need to censor/monitor everyone's e-mail, and if there is you should have control over their passwords.
 

jupiter

Member
Oct 1, 2004
22
0
151
I know I get lots of emails from my users to reset passwords on emails, adjust account limits and even help remove the odd email that seems to jam up their outlook.
Whodathunkit! They have their own Cpanels and yet they need me LOL Typical I guess

Much of the time the user forgets the password they have in their outlook and resetting it is used only as a last option. I have found some really COOL utilities from the folks at ConfigServer that I believe Cpanel should include in every WHM and every release of Cpanel.. It will do what you want it to do.
I couldnt run a server without them now because it has spoild me :D and they were a cinch to install! Took only a couple minutes at most.
In case you don't have time to visit the site just yet, I will quote what their site sais below regarding the 3 that I use. They also have a very good security program which seems to me better than the APF and BFD which I currently use now. I like the idea it can be controlled in the WHM. The security package they have is here http://www.configserver.com/cp/csf.html


##### ConfigServer Mail Manager
http://www.configserver.com/cp/cmm.html

This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with an interface to the cPanel user accounts email configuration without having to login to their accounts. It is domain based rather than account based and allows you to do all the following from within WHM:

View, edit and delete email accounts
View, edit and delete email forwarders
View, edit and delete email filters
View and modify email account quotas
Modify email account passwords
Additionally, on servers using the cPanel maildir format with the courier mail system, you can also:

List email account space used based on percentage of quota
List email account space usage based on mailbox size
List only email accounts that are overquota (or over a specified percentage)
List only email accounts that are over a specified size
View the total number of emails in an email account
Empty an email account
View emails in an email account
Individually delete emails in an email account



ConfigServer Mail Queues
http://www.configserver.com/cp/cmq.html

This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured interface to the cPanel exim email queues from within WHM.

The ConfigServer Mail Queues can be an essential tool for:

Determining why inbound or outbound email delivery is failing
Deleting bounce emails
Deleting frozen (undeliverable) emails
Forcing queue runs (especially useful for Smart Router emails to Exchange servers that are intermittently online)
Integrates with MailScanner, if installed, to offer views/deletion of email in both the Pending and Delivery queues
Searching for and viewing/deleting emails to/from specific domains and addresses
Viewing the email history from the exim mail logs for specific emails
Retry delivery for specific emails


ConfigServer Explorer
(This is handy if you trash your SSH access. You can set things back up using this through WHM)

http://www.configserver.com/cp/cse.html


This is an exclusive! and free! add-on product for cPanel/WHM. The product provides you with a full featured Filesystem explorer and a Virtual Console to use within your web browser in WHM. It gives you root access from the top level of your disks and allows you to enter non-interactive commands and see the output.

The File Manager/Console can be an essential tool for:

Server Administrators unfamiliar with server shell commands
Repairing a server where access via SSH is not available*
Repair access to a server due to an incorrectly configured firewall or SSH
Edit files directly on the server
Functions for files and directories:
Copy
Delete
Rename
Move
CHMOD (change permissions)
CHOWN (change ownership)
Uploading files to the server in BINARY or ASCII mode
Downloading files from the server
Easy access to your server configuration from within your browser
Access restricted to the root user through WHM only (no access for resellers)



Anyway, the scripts from this place will help you out as I know it did for me.

Jupiter
 
Last edited:

princeshoko

Member
Jun 8, 2004
12
0
151
This feature is enabled on my server, has been for some time. Not sure how its turned on or off but i know it still works. I still use it myself for the same reason
 

sparek-3

Well-Known Member
Aug 10, 2002
2,038
229
368
cPanel Access Level
Root Administrator
This feature is enabled on my server, has been for some time. Not sure how its turned on or off but i know it still works. I still use it myself for the same reason
Are you still running an mbox based mailing system?

If you've upgraded your server to maildir, this "feature" is no longer available.

If you use mbox, then you can log in with the main account via webmail and access all of the e-mail accounts on the account.

To be honest this is probably one of those ill advised resultants from system. In terms of privacy, the main account never should have had access to sub mail accounts, but it did, thanks to the way the mbox mail format system works.

If you need to check someone else's mail account, this should first raise some privacy concerns., but you would need to log into each account separately. If you don't know the passwords to the mail accounts, then you would need to change the passwords on the accounts and log in directly.
 

princeshoko

Member
Jun 8, 2004
12
0
151
yes I upgraded from mbox as well some time ago using the script and I still have access to all sub accounts.

I think this is a wonderful feature, I think its ok to check on people who use your domain's email. Just like big brother checks mine at work. If there is somthing people shouldnt know, then it shouldnt be in email I say.

and even if it ever goes away you can install an addon for WHM that allows you to do it anyway straight from the WHM panel

You can GET IT HERE

Ive used this program for a few months now and its just as good and allows you more access then just reading and checking sub accounts, it shows you all on the server.
 

jupiter

Member
Oct 1, 2004
22
0
151
I'm still running Cpanel 10.9.0-R10737
converted to maildir format and I see just as much as when I used to run
mbox.
The ConfigServer Mail Manager is not turned off or on. It's a cgi script with a link to the WHM. So it's not really something that runs continuously taking up resources. It only runs when you click and use it, then stops when you dont use it just like any other cgi script.
Its easily removed but Im keeping mine :) It's too handy and saves time. Especially if someone wants an entire mail box cleaned out which happens often!

I also agree with princeshoko above, big brother definately watches with programs like carnivore among others that scan mail for key words or special terms they need to find right away. Everything is looked at today for one reason or another. Nothing is truely private not even your diary which willbe scruitinized after your demise! That doesn't mean on your coffee break to go read peoples email for something to do though! There are ethical and legal reasons for going into someones account.

As far as privacy is concerned looking at an email, I've had four scenerios happen here to me regarding this issue...

1. Ive had a client ASK me to check in their email box for a specifc mail and read it to them because they had no access and it was extremely important! After all, If you can't trust your ISP or Sysadmin to respect confidentiality concerning your account you shouldnt host with them.

2. I've had requests by Interpol and the RCMP AND the FBI on occasion during specific surveylance cases and even had them in my office here looking at mails from a client that is now in jail for a naughty he committed. Details on that one were pretty ugly. I certainly didn't hesitate to help.

3. I've had to check my kids emails ages 8 and 12. (you think thats bad? There is software now you can connect to your cell account that forwards you copies of all txt messages sent on your phone in duplicate to a remote login via the web so you can snoop on your kids text messaging! Understanding it is another challenge or perhaps you need to investigate... a cheating wife or husband? lol)

4. In tracking spam cases where the logs were rotated out I had to snoop at headers to look for specific terms I was trying to track. As an ISP I have te right to protect the integrity of the box. Just like if your landlord suspects something to be terribly wrong inside your apartment he has the right to use his key and go in and look without notice. But it has to be a very good reason. Curiosity just doesn't cut it.

At any rate.. thought I would throw in my two cents. I love the utility. It's a time saver.


Jupiter
 
Last edited: