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McAfee SaaS Email Filtering; connection problem during setup/test

Discussion in 'E-mail Discussions' started by ladydi711, Apr 29, 2013.

  1. ladydi711

    ladydi711 Well-Known Member

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    Hi all,

    I'm trying to configure this service, but getting the below message when attempting to connect from the service, and the following in the /var/log/exim_mainlog file:

    Connectivity test failed for the following SMTP Host(s):
    mail."mydomain".com:25: host failed to return an smtp 220 service ready response code; host response code: 451


    2013-04-29 18:22:51 H=mxl145v245.mxlogic.net [208.65.145.245]:4419 temporarily rejected connection in "connect" ACL: "Host is ratelimited due to multiple failure only connections (5.3/1h max:5)"
    2013-04-29 18:23:13 SMTP connection from [208.65.144.126]:60066 (TCP/IP connection count = 1)
    2013-04-29 18:23:13 no IP address found for host mxl144v126.mxlogic.net (during SMTP connection from [208.65.144.126]:60066)
    2013-04-29 18:23:13 SMTP connection from [208.65.144.126]:60066 closed by QUIT


    The problem appears to be the Host ratelimit, but I am not clear on where that is or what I should change.

    Thanks in Advance,
    Diane
     
  2. ladydi711

    ladydi711 Well-Known Member

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    I figured out turning off

    Ratelimit incoming connnections with only failed recipients [?]
    Ratelimit incoming SMTP connections that have only sent to failed recipients five seperate connnection times in the last hour.

    Gets past the temporarily rejected connection message, but now I am getting the following:
    2013-04-29 19:46:10 H=mxl144v245.mxlogic.net (p02c11m105.mxlogic.net) [208.65.144.245]:19288 F=<> rejected RCPT <test@mydomain.com>: Please turn on SMTP Authentication in your mail client. mxl144v245.mxlogic.net (p02c11m105.mxlogic.net) [208.65.144.245]:19288 is not permitted to relay through this server without authentication.
     
  3. ladydi711

    ladydi711 Well-Known Member

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    Figured it out...

    needed to add the domains to /etc/localdomains and it works.

    I wasn't seeing a direct option in WHM that did just that.
     
  4. mtindor

    mtindor Well-Known Member

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    There are various ways to do that within WHM:

    WHM --> Edit MX Entry --> [select domain] --> Edit --> [select Local Mail Exchanger] --> Save
    WHM --> Edit DNS Zone --> [select DNS zone] --> Edit --> [select Local Mail Exchanger] --> Save

    Mike
     

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