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Memory issues when PHP is running as suPHP

Discussion in 'General Discussion' started by sheringp, Oct 17, 2009.

  1. sheringp

    sheringp Registered

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    I am getting this error when PHP is running as suPHP. It is OK when PHP is configured to run as DSO.

    ========================================
    [Sat Oct 17 11:27:38 2009] [error] [client xxx.xxx.xxx.xxx] Failed loading /usr/local/Zend/lib/Optimizer-3.3.3/php-5.2.x/ZendOptimizer.so: /usr/local/Zend/lib/Optimizer-3.3.3/php-5.2.x/ZendOptimizer.so: failed to map segment from shared object: Cannot allocate memory
    ========================================

    Could anyone please help me to find what could be causing this.

    Any help in troubleshooting the problem is highly appreciated.

    Many Thanks,
    Sherin
     
    #1 sheringp, Oct 17, 2009
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst Staff Member

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    What is your PHP version?

    If possible, please provide the output from the following commands (via root SSH access):
    Code:
    # /usr/local/cpanel/bin/rebuild_phpconf --current
# /usr/local/bin/php -v
# /usr/local/bin/php -i | grep configure
    Zend Optimizer has known issues with certain newer versions of PHP, including PHP v5.2.10 and v5.2.11; for better compatibility with Zend Optimizer a safe PHP version to revert to (via EasyApache) is PHP v5.2.9.
     
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    #2 cPanelDon, Oct 19, 2009
  3. Arvand

    Arvand Well-Known Member PartnerNOC

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    Several of our servers started giving the 500 internal server errors on all php sites. In the logs, the above error showed. The results of the commands are:

    root@lamp [~]# /usr/local/cpanel/bin/rebuild_phpconf --current
    Available handlers: suphp dso cgi none
    DEFAULT PHP: 5
    PHP4 SAPI: suphp
    PHP5 SAPI: suphp
    SUEXEC: enabled
    root@lamp [~]#
    root@lamp [~]# /usr/local/bin/php -v
    PHP 5.2.11 (cli) (built: Oct 28 2009 07:02:16)
    Copyright (c) 1997-2009 The PHP Group
    Zend Engine v2.2.0, Copyright (c) 1998-2009 Zend Technologies
    with the ionCube PHP Loader v3.3.7, Copyright (c) 2002-2009, by ionCube Ltd., and
    with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
    with Zend Optimizer v3.3.3, Copyright (c) 1998-2007, by Zend Technologies
    root@lamp [~]# /usr/local/bin/php -i | grep configure
    Configure Command => './configure' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-pdo=shared' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zend-multibyte' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-curlwrappers' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libdir=lib64' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-pgsql=/usr' '--with-pic' '--with-png-dir=/usr' '--with-pspell' '--with-sqlite=shared' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'


    So you are saying that switching to 5.2.9 may resolve the issue?
     
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    #3 Arvand, Jan 22, 2010
  4. thewebhosting

    thewebhosting Well-Known Member

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    Please make sure that you have assigned 644 permission to your .php files and also make sure that there is no php functions assigned in your .htaccess file.
     
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    #4 thewebhosting, Jan 23, 2010
  5. ModServ

    ModServ Well-Known Member

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    Also check the size of suphp_log file located in /usr/local/apache/logs if it was 2GB then you should rotate it.
     
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    #5 ModServ, Jan 23, 2010
  6. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst Staff Member

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    I would re-install Zend Optimizer; thee is a newer version that should work better with PHP up to version 5.2.12, as seen below:
    Code:
    # /usr/local/bin/php -v
PHP 5.2.12 (cli) (built: Jan 19 2010 17:10:33) 
Copyright (c) 1997-2009 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2009 Zend Technologies
    with the ionCube PHP Loader v3.3.7, Copyright (c) 2002-2009, by ionCube Ltd., and
    with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies
    with Suhosin v0.9.29, Copyright (c) 2007, by SektionEins GmbH
    Here are two commands that may be used to remove and then re-install Zend Optimizer in PHP:
    Code:
    # /scripts/phpextensionmgr uninstall Zendopt
# /scripts/phpextensionmgr install Zendopt
     
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    #6 cPanelDon, Jan 25, 2010
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