Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Message Delivery Failure - Mail Delivery System

Discussion in 'E-mail Discussion' started by ItBrizo, May 3, 2019.

  1. ItBrizo

    ItBrizo Registered

    Joined:
    May 2, 2019
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Website Owner
    While sending mails, some domains are not delivered and we get the error mail next day mentioning

    --------------------------------
    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients was aborted after 19.3 hour(s):

    <xxxxxx@xxxxx.xxx>

    Reason: There was an error while attempting to deliver your message with [Subject: "Email Delivery"] to <xxxxxx@xxxxx.xxx>. It has been in queue too long, and will not attempt delivery again.
    ---------------------------------

    I had checked with SPF / DKIM / DMARC records and all are perfect.
    This happens for few domains only.

    Hope any one can assist on this.


    Thanks.
     
  2. omidsolo

    omidsolo Member

    Joined:
    Apr 29, 2019
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    US
    cPanel Access Level:
    Website Owner
    Paste the error code, usually in the DAT attached file
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. ItBrizo

    ItBrizo Registered

    Joined:
    May 2, 2019
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Website Owner
    Code:
    -------- Forwarded Message --------
    From: 57 2019 <>
    X-Account-Key: account1
    X-UIDL: UID7716-1513422072
    X-Mozilla-Status: 0001
    X-Mozilla-Status2: 00000000
    X-Mozilla-Keys:
    X-Kaspersky: Checking
    Return-Path: <>
    Delivered-To: xxxil@xxxxxglobal.com
    Received: from s192-169-136-123.secureserver.net by s192-169-136-123.secureserver.net with LMTP id iLzJACryzFykXAAAPuZyFA (envelope-from <>) for <xxxil@xxxxxglobal.com>; Sat, 04 May 2019 07:30:10 +0530
    Return-path: <>
    Envelope-to: xxxil@xxxxxglobal.com
    Delivery-date: Sat, 04 May 2019 07:30:10 +0530
    Received: from p3plsmtps2ded03.prod.phx3.secureserver.net ([208.109.80.60]:42328) by s192-169-136-123.secureserver.net with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.91) id 1hMjy5-0006B0-6q for xxxil@xxxxxglobal.com; Sat, 04 May 2019 07:30:09 +0530
    Date: Fri, 03 May 2019 18:59:21 -0700
    From: mailer-daemon@secureserver.net
    To: xxxil@xxxxxglobal.com
    Subject: Message Delivery Failure - Mail Delivery System
    MIME-Version: 1.0
    Content-Type: multipart/report; boundary="------------I305M09060309060P_161615569351610"
    X-Spam-Status: No, score=2.4
    X-Spam-Score: 24
    X-Spam-Bar: ++
    X-Ham-Report: Spam detection software, running on the system "s192-169-136-123.secureserver.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 19.3 hour(s): * rr.xxxxxkar@xxxlinxx.in Content analysis details: (2.4 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 SURBL_BLOCKED ADMINISTRATOR NOTICE: The query to SURBL was blocked. See DnsBlocklists - Spamassassin Wiki for more information. [URIs: tinypic.com] 0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [208.109.80.60 listed in wl.mailspike.net] 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5000] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See DnsBlocklists - Spamassassin Wiki for more information. [URIs: xxxlinxx.in] 0.0 HTML_MESSAGE BODY: HTML included in message 1.6 HTML_IMAGE_ONLY_24 BODY: HTML: images with 2000-2400 bytes of words 0.0 RCVD_IN_MSPIKE_WL Mailspike good senders
    X-Spam-Flag: NO
    
    
    This is an automatically generated Delivery Status Notification.
    Delivery to the following recipients was aborted after 19.3 hour(s):
    
    * r.xxxxxkar@xxxlinxx.in
    
    Reason: There was an error while attempting to deliver your message with [Subject: "Test Mail - Delivery Check"] to
    r.xxxxxkar@xxxlinxx.in
    . It has been in queue too long, and will not attempt delivery again.
     
    #3 ItBrizo, May 4, 2019
    Last edited by a moderator: May 4, 2019
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,161
    Likes Received:
    474
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    It sounds like the remote server isn't accepting email from you. If you have root access to the server, what is the output from the following:

    Code:
    exigrep 1hMjy5-0006B0-6q /var/log/exim_mainlog
    If you don't have root access to the server you'll need to reach out to your provider for further assistance.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. ItBrizo

    ItBrizo Registered

    Joined:
    May 2, 2019
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Website Owner
    Hello,
    Thanks for your message.

    Pls find the below.
    ---------------------------------------------------------------
    Code:
    2019-05-04 07:30:01 1hMjy5-0006B0-6q H=server.example.net [208.109.xx.xx]:42328 Warning: Message has been scanned: no virus or other harmful content was found
    
    
    2019-05-04 07:30:09 1hMjy5-0006B0-6q H=server.example.net [208.109.xx.xx]:42328 Warning: "SpamAssassin as example detected message as NOT spam (2.4)"
    
    
    2019-05-04 07:30:09 1hMjy5-0006B0-6q <= <> H=server.example.net [208.109.xx.xx]:42328 P=esmtps X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=11106 T="Message Delivery Failure - Mail Delivery System" for someusr@example.com
    
    
    2019-05-04 07:30:09 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1hMjy5-0006B0-6q
    
    
    2019-05-04 07:30:10 1hMjy5-0006B0-6q => ezhil <someusr@example.com> R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 <someusr@example.com> iLzJACryzFykXAAAPuZyFA Saved"
    
    
    2019-05-04 07:30:10 1hMjy5-0006B0-6q => |/usr/local/cpanel/bin/autorespond someusr@example.com /home/example/.autorespond (someusr@example.com) <someusr@example.com> R=virtual_aliases_nostar T=virtual_address_pipe
    
    
    2019-05-04 07:30:10 1hMjy5-0006B0-6q Completed
    
    ----------------------------------------------------------------------
    Thanks
     
    #5 ItBrizo, May 7, 2019
    Last edited by a moderator: May 7, 2019
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,161
    Likes Received:
    474
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. ItBrizo

    ItBrizo Registered

    Joined:
    May 2, 2019
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Website Owner
    Hello,

    I checked with 3rd party tool

    wormly.com/test-smtp-server'
    It shows,
    Code:
    -------------------------------------------------------------
    
    Resolving hostname...
    Connecting...
    Connection: opening to mail.example.com:25, timeout=300, options=array (
                      )
    Connection: opened
    SERVER -> CLIENT: xxxxx.secureserver.net ESMTP Exim 4.91 #1 Thu, 09 May 2019 10:04:19 +0530
                      220-We do not authorize the use of this system to transport unsolicited,
                      220 and/or bulk e-mail.
    CLIENT -> SERVER: EHLO tools.wormly.com
    SERVER -> CLIENT: xxxxx.secureserver.net Hello tools.wormly.com [96.126.xxx.xxx]
                      250-SIZE 52428800
                      250-8BITMIME
                      250-PIPELINING
                      250-STARTTLS
                      250 HELP
    CLIENT -> SERVER: STARTTLS
    SERVER -> CLIENT: 220 TLS go ahead
    CLIENT -> SERVER: EHLO tools.wormly.com
    SERVER -> CLIENT: xxxxx.secureserver.net Hello tools.wormly.com [96.126.xxx.xxx]
                      250-SIZE 52428800
                      250-8BITMIME
                      250-PIPELINING
                      250-AUTH PLAIN LOGIN
                      250 HELP
    CLIENT -> SERVER: MAIL FROM:
    SERVER -> CLIENT: 250 OK
    CLIENT -> SERVER: RCPT TO:
    SERVER -> CLIENT: 550-Please turn on SMTP Authentication in your mail client.  tools.wormly.com
                      550-[96.126.xxx.xxx]:42080 is not permitted to relay through this server
                      550 without authentication.
    SMTP ERROR: RCPT TO command failed: 550-Please turn on SMTP Authentication in your mail client.  tools.wormly.com
                      550-[96.126.xxx.xxx]:42080 is not permitted to relay through this server
                      550 without authentication.
    CLIENT -> SERVER: QUIT
    SERVER -> CLIENT: 221 xxxxx.secureserver.net closing connection
    Connection: closed
    2019-05-09 04:34:39    SMTP Error: The following recipients failed: someusr@example.in: Please turn on SMTP Authentication in your mail client.  tools.wormly.com
                                            [96.126.xxx.xxx]:42080 is not permitted to relay through this server
                                            without authentication.
    Message sending failed.
    -------------------------------------------------------------
    
    Thanks.
     
    #7 ItBrizo, May 8, 2019
    Last edited by a moderator: May 9, 2019
  8. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,161
    Likes Received:
    474
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    This still looks like an issue with your provider's smarthost configuration. Have you discussed this issue with them?


    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice