Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Messages from PEC account not delivered

Discussion in 'E-mail Discussion' started by upsforum, May 2, 2014.

  1. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    166
    I try send email from an account email PEC (Italian Certified Mail) but exim of recipient return this error:

    2014-05-02 10:25:33 1Wg8mi-0002ox-8T ** emailpec[at]pec.it R=dkim_lookuphost T=dkim_remote_smtp: SMTP error from remote mail server after pipelined DATA: host mx.pec.domain.it [xx.xxx.xxx.xxx]: 554 <>: Messaggio rifiutato dal sistema. Indirizzo destinatario sconosciuto o non abilitato alla ricezione di posta non certificata.


    Message rejected by the system. Address Recipient unknown or does not accept incoming e-mail is not certified.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 upsforum, May 2, 2014
    Last edited by a moderator: May 2, 2014
  2. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    166
    I think that problem is that antivirus find an eml file in attachment and block message
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    You could try sending a message without an EML attachment to see if it delivers successfully.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    470
    Likes Received:
    0
    Trophy Points:
    166
    not is possible because PEC email servers build a message pre-formatted with eml attachment, but I see in returned message error:

    recipient@email.it
    This message has been rejected because it has
    a potentially executable attachment "postacert.eml"
    This form of attachment has been used by
    recent viruses or other malware.
    If you meant to send this file then please
    package it up as a zip file and resend it.


    I disabled in exim filter file the check on eml extensions, but I think that is a bad idea :-(
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Yes, the EML extension is not allowed by default. You are welcome to enable it, but keep in mind it's disabled due to the common occurrence of malicious emails which use that attachment.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice