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Microsoft FrontPage is installed Update Blocked

Discussion in 'General Discussion' started by Pouya Mohammadi, Dec 21, 2014.

  1. Pouya Mohammadi

    Pouya Mohammadi Registered

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    Hello dear Cpanel users/admins. I have autoupdate enabled on my WHM, today i got 500 internal error. I cannot restart cpanel, i cannot kill process, i cannot use scripts/upcp -force..

    here is some command which i used to fix the problem but it didnt work.

    Code:
    root@server [/var/cpanel/updatelogs]# ps aux | grep upcp
    root     21638  0.0  0.0 103240   868 pts/0    S+   00:55   0:00 grep upcp
    root@server [/var/cpanel/updatelogs]# kill -9 21638
    -bash: kill: (21638) - No such process
    
    -------------------------------------------------------------------------------------
    root@server [/var/cpanel/updatelogs]# ps aux | grep crond
    root      6482  0.0  0.0 117328  1300 ?        Ss    2013   3:31 crond
    root     21518  0.0  0.0 103244   872 pts/0    S+   00:48   0:00 grep crond
    root@server [/var/cpanel/updatelogs]# kill -9 6482
    root@server [/var/cpanel/updatelogs]# service crond start
    /etc/init.d/crond: line 37: /etc/sysconfig/crond: Input/output error
    
    -------------------------------------------------------------------------------------
     and its latest whm update log
    
    => Log closed Sun Dec 21 22:03:29 2014
    [20141221.220329]   74% complete
    [20141221.220329]   Processing: Running former postinstall scripts
    [20141221.220329]    - Processing command `/usr/local/cpanel/bin/dcpumon --killproc`
    [20141221.220329]      [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/BitchX.sym  ..Done
    [20141221.220329]      [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/bnc.sym  ..Done
    [20141221.220329]      [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/eggdrop.sym  ..Done
    [20141221.220329]      [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/ircd.sym  ..Done
    [20141221.220329]      [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/psyBNC.sym  ..Done
    [20141221.220329]      [5820] Kill Proc Enabled
    [20141221.220329]      [5820] Added Contact *****@*****.com
    [20141221.220330]    - Processing command `/usr/local/cpanel/bin/scanfornewmail`
    [20141221.220330]      [5827] Scanning for new mail senders.....Done
    [20141221.220330]   75% complete
    [20141221.220330]    - Processing command `/usr/local/cpanel/bin/setupdbmap`
    [20141221.220330]    - Processing command `/usr/local/cpanel/bin/fix_userdata_perms`
    [20141221.220330]    - Processing command `/usr/local/cpanel/scripts/detect_env_capabilities`
    [20141221.220330]   80% complete
    [20141221.220330]
    [20141221.220330] Maintenance complete.
    => Log closed Sun Dec 21 22:03:30 2014
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (5410) at Sun Dec 21 22:03:30 2014
    [20141221.220330]   Maintenance completed successfully
    [20141221.220330]   95% complete
    [20141221.220330]   Running Standardized hooks
    [20141221.220330]   100% complete
    [20141221.220330]
    [20141221.220330]       cPanel update completed
    [20141221.220330]   A log of this update is available at /var/cpanel/updatelogs/update.1419192181.log
    [20141221.220330]   Removing upcp pidfile
    [20141221.220330] W NOTE: A system upgrade was not possible due to the following blockers:
    [20141221.220330] W [FATAL] - The server cannot upgrade to cPanel & WHM version 11.46 because Microsoft® FrontPage® is installed. Use WHM's <a href="http://forums.cpanel.net/scripts/fplist?un=1">Uninstall FrontPage Extensions interface</a> (Home >> FrontPage >> Uninstall FrontPage Extensions) to remove FrontPage.
    => Log closed Sun Dec 21 22:03:30 2014
    Best Regards
    Pouya
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. Pouya Mohammadi

    Pouya Mohammadi Registered

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    Thank you for your quick replay, my problem is that i cannot access to my whm anymore.

    - - - Updated - - -

    root@server [/var/cpanel]# find /home/ -wholename '*/_vti_cnf/*' -type f | grep -E -v 'htaccess|virtfs' | cut -d '/' -f 3 | sort | uniq
    pizzaver
    root@server [/var/cpanel]# if [ -e /usr/local/frontpage/version5.0/bin/owsadm.exe ] ; then echo "Frontpage installed"; else echo "Frontpage not installed"; fi
    Frontpage installed
    root@server [/var/cpanel]# /scripts/unsetupfp4 --all
    -bash: /scripts/unsetupfp4: Input/output error
     
  4. cPJacob

    cPJacob cPanel Product Owner
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    Hi,

    Code:
     -bash: /scripts/unsetupfp4: Input/output error 
    This seems to point that there are issues reading / running this file on your servers filesystem, and that there are problems with the filesystem. I would recommend getting with your Host or an experienced system administrator to assist with those issues.
     
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