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Migrate from shared CPanel account

Discussion in 'General Discussion' started by GeorgeWilliams, Feb 9, 2010.

  1. GeorgeWilliams

    GeorgeWilliams Registered

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    hi,
    i have a web hosting reseller package with WHM/CPanel.
    can anyone tell how do i provide account migration service to my new clients?
    one of our customer want to migrate from his old shared CPanel account to ours.
    he have some add-on domains, databases, email accounts, files, etc
    how can we do it?
    Thanks!
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    To transfer accounts you will need to contact the System Administrator that has root access to the new server and request they perform the transfer via WHM.

    Alternatively, you may obtain a full cPanel account backup via the old server's cPanel access, and use the generated account backup to perform the restore on the new server; however, only the System Administrator with root access may perform the account restoration from backup.
     
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