Migrated accounts, lost some email

[iso99]

An email account for this single specific user lost some custom folders and emails.

I still have access to the old server.

Can I just copy the folders from the old server to the new server? Will that work?

 

[24x7server]

Hello ,

Yes, You can rsync your missing mail folders from old server to new server. Please give a try now and let me if you have any other issues with the mail migration.

 

[cPanelMichael]

Hello,

Yes, you can copy over the missing directories, but ensure ownership and permission values are correct after copying the data over. The following document provides information about the paths for email that you may find helpful:

How to Manually Migrate Accounts to cPanel from Unsupported Control Panels - cPanel Knowledge Base - cPanel Documentation

It's also a good idea to run "/scripts/mailperm $username" at the end of the manual transfer.

Thank you.