Migrated accounts not setting quota

sozotech

Well-Known Member
Jul 26, 2013
95
2
58
cPanel Access Level
Root Administrator
I am in the process of migrating accounts from and old server to the new one. I have the hosting plans setup on the new server but when I migrate accounts it does not set the quota. All of the migrated accounts show "unlimited" for quota but do show the proper plan when I list the accounts.

If I click on Change Plan and upgrade the plan to what it is already set to then the quota shows up properly.

Ideas?

Thanks,
Eric
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Try running the following command:

Code:
/scripts/resetquotas
This should reset all accounts to the quota defined in their assigned packages.

Thank you.
 

sozotech

Well-Known Member
Jul 26, 2013
95
2
58
cPanel Access Level
Root Administrator
I tried running this command but it didn't seem to help. I checked the package on one of the accounts that didn't work (/var/cpanel/packages/PACKAGENAME) and it has QUOTA=40000.

Any more ideas?

Thanks,
Eric
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

Please open a support ticket using the link in my signature. One of our technical analysts will investigate this for you. Please post the ticket number here in this thread so we can update it accordingly.