Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Migrated accounts not setting quota

Discussion in 'General Discussion' started by sozotech, Dec 26, 2013.

  1. sozotech

    sozotech Well-Known Member

    Joined:
    Jul 26, 2013
    Messages:
    87
    Likes Received:
    2
    Trophy Points:
    8
    cPanel Access Level:
    Root Administrator
    I am in the process of migrating accounts from and old server to the new one. I have the hosting plans setup on the new server but when I migrate accounts it does not set the quota. All of the migrated accounts show "unlimited" for quota but do show the proper plan when I list the accounts.

    If I click on Change Plan and upgrade the plan to what it is already set to then the quota shows up properly.

    Ideas?

    Thanks,
    Eric
     
    #1 sozotech, Dec 26, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,822
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Try running the following command:

    Code:
    /scripts/resetquotas
    This should reset all accounts to the quota defined in their assigned packages.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 26, 2013
  3. sozotech

    sozotech Well-Known Member

    Joined:
    Jul 26, 2013
    Messages:
    87
    Likes Received:
    2
    Trophy Points:
    8
    cPanel Access Level:
    Root Administrator
    I tried running this command but it didn't seem to help. I checked the package on one of the accounts that didn't work (/var/cpanel/packages/PACKAGENAME) and it has QUOTA=40000.

    Any more ideas?

    Thanks,
    Eric
     
    #3 sozotech, Dec 27, 2013
  4. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    575
    Likes Received:
    20
    Trophy Points:
    143
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please open a support ticket using the link in my signature. One of our technical analysts will investigate this for you. Please post the ticket number here in this thread so we can update it accordingly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelPeter, Dec 28, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - Migrated accounts setting
  1. JoshuaAdamson

    Issues since I migrated to a new server

    JoshuaAdamson, Aug 29, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    110
    cPanelLauren
    Aug 29, 2018
  2. jazee

    Anyone Migrated from Local Email to 3rd Party Email Hosting?

    jazee, Mar 30, 2018, in forum: E-mail Discussion
    Replies:
    4
    Views:
    269
    jazee
    Sep 3, 2018
  3. NovemberRain

    migrated-from-my.cnf-settings service file is marked world-inaccessible

    NovemberRain, Jan 28, 2018, in forum: Security
    Replies:
    3
    Views:
    520
    cPanelMichael
    Feb 19, 2018
  4. splaquet

    Easiest method to identify and remove migrated sites in bulk

    splaquet, Dec 20, 2017, in forum: Data Protection
    Replies:
    1
    Views:
    287
    cPanelMichael
    Dec 22, 2017
  5. Diggster

    Migrated domain emails not working

    Diggster, Feb 27, 2017, in forum: E-mail Discussion
    Replies:
    7
    Views:
    1,261
    Infopro
    Feb 28, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice