Migrated accounts not setting quota

[sozotech]

I am in the process of migrating accounts from and old server to the new one. I have the hosting plans setup on the new server but when I migrate accounts it does not set the quota. All of the migrated accounts show "unlimited" for quota but do show the proper plan when I list the accounts.

If I click on Change Plan and upgrade the plan to what it is already set to then the quota shows up properly.

Ideas?

Thanks,
Eric

 

[cPanelMichael]

Hello

Try running the following command:

/scripts/resetquotas

This should reset all accounts to the quota defined in their assigned packages.

Thank you.

 

[sozotech]

I tried running this command but it didn't seem to help. I checked the package on one of the accounts that didn't work (/var/cpanel/packages/PACKAGENAME) and it has QUOTA=40000.

Any more ideas?

Thanks,
Eric

 

[cPanelPeter]

Hello,

Please open a support ticket using the link in my signature. One of our technical analysts will investigate this for you. Please post the ticket number here in this thread so we can update it accordingly.