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migrating account from plesk - endless loop

Discussion in 'Migrate to cPanel' started by aww, Dec 10, 2011.

  1. aww

    aww Well-Known Member

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    I am running into a problem trying to migrate an account from a plesk server

    It starts looping and never finishes?

    Is there a way I can do this from the CLI one step at a time?

    This is using the server root method:

     
  2. aww

    aww Well-Known Member

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    Apparently this is happening because creating the archive is taking especially long,
    so I am just going to run pkgacct from the shell manually and will just scp the file.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The key error message in the logs you posted is:

    Code:
    Timeout during ssh session
    This typically happens when there is network connectivity issues between the two servers. The most common way to transfer an account when this happens is to package it manually on the Plesk server via:

    Code:
    # /scripts/pkgacct username
    Feel free to open a ticket with our support team if you would like us to investigate further, or if you encounter any further problems during the migration:

    Submit A Ticket

    Thank you.
     
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