Well-Known Member
May 15, 2012
Cape Town, South Africa
cPanel Access Level
Root Administrator
Hi guys
We want to transfer our full server backups done with hyperV and proxmox.

We are seeing the process like this.

  • Do a full backup of the whole VM and restore it on new server in new location.
  • Then change server IP so all works.
  • Run rsync on the /home folder between two servers.
  • Use transfer tool to check for any new accounts that may have been created by resellers and transfer them across to new server.
  • Run full mysqldump and restore on new server.
  • Then sync DNS so all customers websites IPs change to new IP.

Is this correct or is there possibly something I am forgetting?


Technical Support Community Manager
Staff member
Apr 11, 2011
cPanel Access Level
DataCenter Provider
Everything is going well. Just for some reason Reseller accounts dont stay resellers. We have to click change package on WHMCS to reset them as resellers and give them privileges again. Other than that all is good.
Hello @sahostking,

To confirm, did you enable "Copy Reseller Privileges" in WHM >> Transfer Tool for each individual reseller account?

Thank you.