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Migration from Plesk with MD5 problem

Discussion in 'General Discussion' started by Simplifica, May 7, 2010.

  1. Simplifica

    Simplifica Registered

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    I can't migrate any single or multiple accounts from Plesk to cPanel.

    Connection SSH is working and I haven't any firewall enabled.

    Here my transfer log:

    Code:
    Copy an account from another server
    Packaging the account: (/scripts/pkgacct calzadosc "" --split nocompress --mysql 5.0)...
    pXa DNS is calzadosc.es
    pXa Grabbing crontab for....Done
    Copying password.......Done
    Fetching psa userid using v5 method
    v5 PSA UID: 39
    
    PSA UID: 39
    
    Copying mailman lists and archives....Done
    pXa Grabbing DNS Zone...Done
    pXa Grabbing SSL Cert...Done
    pXa Copying Mail files....Done
    pXa Collecting autoresponders...Done
    pXa Copying proftpd file....Done
    pXa Copying www logs....Done
    pXa Grabbing mysql dbs...The database list contains: 
    Done
    Copying horde databases...
    horde.turba_objects horde.horde_prefs horde.kronolith_events horde.kronolith_storage horde.mnemo_memos ...Done
    Done
    Copying parked domains...Done
    pXa Grabbing postgres dbs...Done
    pXa Grabbing PostgreSQL privileges...Done
    pXa Copying homedir.............
    Done
    Copying parked domains...Done
    pXa Copying mail.............
    ...............
    Done
    164.48 GB free, need 0 Bytes
    Warning: file location not sent.. guessing.. this may not work ....
    Using the single archive method (/home/cpmove-calzadosc.tar.gz)!
    Copy Destination: /home
    Transfer Error
    The remote server didn't report a correct md5sum of the archive. Please ensure you selected the correct type of remote server.
    
    Removing Copied Archive on remote server.... Done
    
    My Plesk Version is 9.5.1 and cPanel version is cPanel 11.25.0-R44718 - WHM 11.25.0 - X 3.9 CENTOS 5.4 x86_64 standard

    I have a dedicated server, but the cPanel was installed by default.

    Please I'm not search for the ticket support for migrations!! I'm looking for a solution to this problem!!

    Thanks a lot in advance.
    Lito.
     
  2. Spiral

    Spiral BANNED

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    Are you certain you selected the correct transfer type?
     
  3. cPanelJared

    cPanelJared Technical Analyst
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    Best course of action will be a support ticket

    This problem could be caused by any one of several things, and unfortunately, it is not possible to tell exactly what is causing the problem from the output you provided. Without being able to directly log into both the cPanel and the Plesk server, the best we will be able to offer is speculation that may turn out to not be very productive.

    Within our support department, we have a Migrations team that is dedicated to assisting with migrations from competing control panels, including Plesk. They would be more than happy to work with you individually to resolve your problem and make sure that your sites are migrated successfully from Plesk. Submitting a ticket and asking for assistance from our Migrations team would be the most thorough and fastest way to resolve this problem.
     
  4. Simplifica

    Simplifica Registered

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    Sorry, but I can't create a new ticket because:

    I need to pay 300$!!!!!!

    I have a dedicated server, but cPanel was installed previously to I use the server at first time.
     
  5. cPanelJared

    cPanelJared Technical Analyst
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    We offer complimentary support

    We offer complimentary support. On the following page:

    https://tickets.cpanel.net/submit/index.cgi?reqtype=tickets

    click the "Continue" button under the heading "Submit a Support Request without Logging In." You will be prompted for some contact information and information about your server, and the request will be submitted. You will not be charged for a complimentary support ticket.

    The following page provides details about our migration support process. There is no charge for our assistance for migration from a competing control panel.

    cPanel Migration Services - cPanel Inc.
     
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