Missing accounts on reseller WHM

I-Web

Well-Known Member
Jul 7, 2003
138
0
166
All of our resellers are missing accounts in thier whm although they are still being shown in reseller centre as owning the accounts. about 60 accounts are affected by this is there a quick way to set the ownership of the accounts to there proper resellers or is it a case of doing each one individually.
 

DigitalSurgeon

Well-Known Member
Aug 13, 2005
134
1
166
WHM provides feature for Changinf Ownership of multiple accounts but It didn't worked for me so I changed the ownership of all the accounts individually.However the accounts will appear after changing ownership.One more thing that there might be the case when WHM shows reseller the owner of the account but still then change it back to reseller again.Wierd bug.