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Missing blocked emails

Discussion in 'E-mail Discussions' started by NestMan, Nov 18, 2016.

  1. NestMan

    NestMan Active Member

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    I was checking exim the other day and noticed blocked emails that were addressed to me. The unnerving thing is that I never realized those blocked emails never make it the Junk folder in my Mac Mail app. I somehow assumed they would show up in Junk along with other junk mail. Who knows how many important emails I have missed because of this.

    My SpamAssassin required_score is set to 5 right now. Do I need to change it to 4 or something? Some of the emails that were blocked came from Facebook, which everyone knows is a legitimate website, so I'm confused why these emails are getting blocked unless my required_score is just too dang aggressive.

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You can search for one of sender email accounts associated with those messages in /var/log/exim_mainlog to see what happened. EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Also, browse to the Apache SpamAssassin option in cPanel and verify that "Spam Auto-Delete" isn't enabled if you want the messages delivered to the Junk/SPAM folders instead of deleted.

    Thank you.
     
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