The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Missing e-mail account

Discussion in 'E-mail Discussions' started by kevin2004, Sep 29, 2004.

  1. kevin2004

    kevin2004 Member

    Joined:
    May 2, 2004
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    I have one account on my RHE 3 cPanel Pro box that has lost the e-mail accounts, even the default account which has no way of being deleated. I don't know exactly when it happened so I don"t know what caused it. How can I get them back?/



    Thanks, Kevin
     
  2. noimad1

    noimad1 Well-Known Member

    Joined:
    Mar 27, 2003
    Messages:
    627
    Likes Received:
    0
    Trophy Points:
    16
    Kevin,

    I have the exact same problem, except it has happened to a lot of my accounts. I'm not clear on how many at this point.

    I ssh'd into the server and the e-mail accounts are still there on my box. I was able to just re-create them in cpanel and they re-appeared and luckily all of the e-mails were still there. You might want to give that a try. Might be a good idea to make a copy the mail directory for each e-mail account to a temporary location in case it doesn't restore the e-mails in each account.

    I would still like to know what the heck happened though...
     
  3. noimad1

    noimad1 Well-Known Member

    Joined:
    Mar 27, 2003
    Messages:
    627
    Likes Received:
    0
    Trophy Points:
    16
    Bad news....it looks like this has happened to every single one of our accounts. I have submitted a cpanel ticket to see if they know what happened and how to fix:

    [cPanel ID# 81245]
     
  4. Oras

    Oras Registered

    Joined:
    Oct 5, 2004
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Iraq
    Exactly the same Problem with me!!! :eek:

    Yesterday I moved some sites from a Host to another & checked the Cpanel after moving & the accounts were there ... but today I can't see them!!!!

    Any Suggestions :(
     
  5. Oras

    Oras Registered

    Joined:
    Oct 5, 2004
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Iraq
  6. noimad1

    noimad1 Well-Known Member

    Joined:
    Mar 27, 2003
    Messages:
    627
    Likes Received:
    0
    Trophy Points:
    16

    Yea, that one doesn't help me much. The script makes you put each username in manually....I'm talking this is a problem with over 200 accounts....
     
Loading...

Share This Page